{"id":12676,"date":"2023-09-13T11:03:00","date_gmt":"2023-09-13T09:03:00","guid":{"rendered":"https:\/\/proweb.p.blends.be\/?p=12676"},"modified":"2025-09-16T10:47:54","modified_gmt":"2025-09-16T08:47:54","slug":"how-a-resilience-assessment-tool-turns-years-of-research-into-impactful-coaching-case-study","status":"publish","type":"case_study","link":"https:\/\/pointerpro.com\/blog\/resilience-assessment\/","title":{"rendered":"How a resilience assessment tool turns years of research into impactful coaching [case study]"},"content":{"rendered":"\n<style>\n    #section-IWuHv {\n        padding-top: 2.8rem;\n        padding-bottom: 6rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-IWuHv {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #421f3c;\">\n    <div class=\"container-xl lazyblock-section lazyblock-section-IWuHv-container  #421f3c custom-padding \" id=\"section-IWuHv\"\n    style=\"opacity: 100%; background-color: #421f3c;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"row justify-content-center px-0 mx-0\">\n                <div class=\"col-lg-10 px-0 custom-padding row\">\n                    \n\n<style>\n    #heading-7AR6M .heading h1 {\n        color: #ffffff;\n        font-size: 3.125rem;\n        line-height: 4rem !important;\n    }\n\n    #heading-7AR6M {\n        margin-top: 0rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-7AR6M {\n            margin-left: 0;\n            margin-right: 0;\n        }\n\n        .single #heading-7AR6M .heading h1 {\n            line-height: 3rem !important;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-1-container lazyblock-heading-1-7AR6M  px-0\" id=\"heading-7AR6M\">\n    <div class=\"row heading lazyblock-heading-1 justify-content-start  lazyblock-heading-1-7AR6M\">\n        <div class=\"col-12 col-lg-12 text-start \">\n            <a class=\"heading-1-anchor heading-anchor\" id=\"how-a-resilience-assessment-tool-turns-years-of-research-into-impactful-coaching-case-study\"><\/a>\n            <h1>How a resilience assessment tool turns years of research into impactful coaching [case study]<\/h1>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #heading-1ARQs6 .heading h2 {\n        color: #f5f5f5;\n        font-size: 1.25rem;\n        line-height: 1.5rem !important;\n    }\n\n    #heading-1ARQs6 {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-1ARQs6 {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-1ARQs6 date-and-author-container px-0\" id=\"heading-1ARQs6\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-start date-and-author lazyblock-heading-2-1ARQs6\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"written-september-13-2023-by-jeroen-de-rore\"><\/a>\n            <h2>Written September 13, 2023, by Jeroen De Rore<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n                <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n<!-- end -->\n\n\n\n\n<style>\n    #section-ZkOzLn {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-ZkOzLn {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #ffffff;\">\n    <div class=\"container-xl lazyblock-section lazyblock-section-ZkOzLn-container  #ffffff custom-padding \" id=\"section-ZkOzLn\"\n    style=\"opacity: 100%; background-color: #ffffff;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"row justify-content-center px-0 mx-0\">\n                <div class=\"col-lg-10 px-0 custom-padding row\">\n                    \n\n<style>\n    .lazyblock-content-28VbQx p,\n    .lazyblock-content-28VbQx p a,\n    .lazyblock-content-28VbQx h1,\n    .lazyblock-content-28VbQx h2,\n    .lazyblock-content-28VbQx h3,\n    .lazyblock-content-28VbQx h4,\n    .lazyblock-content-28VbQx h5 {\n        color: ;\n    }\n\n    #content-28VbQx {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-28VbQx {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-28VbQx {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-28VbQx-container  px-0 \"\n     id=\"content-28VbQx\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-28VbQx\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <section class=\"elementor-section elementor-top-section elementor-element elementor-element-745fd449 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"745fd449\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3798c5f9\" data-id=\"3798c5f9\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-555bfa82 elementor-widget elementor-widget-text-editor\" data-id=\"555bfa82\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Though he refuses to call himself a technologist, Steve Howe worked in the IT services industry for over forty years \u2013 about twenty-five in Senior Leader positions. Moreover, a few years ago, he embarked on the journey of\u00a0<b>developing a sophisticated, digital assessment\u00a0<\/b>with our Pointerpro platform. One that is now being used by more than twenty resilience coaches worldwide, certified by Steve\u2019s own company. The name of the company \u2013 concurrently the name of his resilience assessment tool:\u00a0<a href=\"https:\/\/resiliencebuilder.co.uk\/\" target=\"_blank\" rel=\"noopener\"><b>ResilienceBuilder\u00ae<\/b><\/a><\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-0fbd294 elementor-widget elementor-widget-image\" data-id=\"0fbd294\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n<div class=\"elementor-widget-container\">\u00a0<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-f7486b2 elementor-widget elementor-widget-text-editor\" data-id=\"f7486b2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-12688\" src=\"https:\/\/proweb.p.blends.be\/wp-content\/uploads\/Scherm_afbeelding-2023-09-13-om-08.50.40-1024x414-1.png\" alt=\"\" width=\"1024\" height=\"414\" \/><\/p>\n<div class=\"elementor-widget-container\">\n<p>&nbsp;<\/p>\n<p>We had a chat with Steve, hoping to reveal some key tips and success factors for anyone else starting a similar journey. In this article:<\/p>\n<ul>\n<li aria-level=\"1\"><a href=\"#section-1ptk6v\">From resilience research to a clear and comprehensive model<\/a><\/li>\n<li aria-level=\"1\"><a href=\"#section-2r0C13\">Turning a resilience model into a resilience assessment<\/a><\/li>\n<li aria-level=\"1\"><a href=\"#section-Z2iF0S2\">Pointerpro, the assessment tool tailored to ResilienceBuilder\u00ae\u2019s growth plan<\/a><\/li>\n<li aria-level=\"1\"><a href=\"#section-Z1mmws6\">Key tips for (future) Pointerpro users<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-bd919bd elementor-widget elementor-widget-menu-anchor\" data-id=\"bd919bd\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\u00a0<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>        <\/div>\n    <\/div>\n<\/div>\n\n                <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n<!-- end -->\n\n\n\n\n<style>\n    #section-1ptk6v {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-1ptk6v {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #f5f5f5;\">\n    <div class=\"container-xl lazyblock-section lazyblock-section-1ptk6v-container  #f5f5f5 custom-padding \" id=\"section-1ptk6v\"\n    style=\"opacity: 100%; background-color: #f5f5f5;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"row justify-content-center px-0 mx-0\">\n                <div class=\"col-lg-10 px-0 custom-padding row\">\n                    \n\n<style>\n    #heading-1XmEDK .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 3rem !important;\n    }\n\n    #heading-1XmEDK {\n        margin-top: 0rem;\n        margin-bottom: 2.8rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-1XmEDK {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-1XmEDK  px-0\" id=\"heading-1XmEDK\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-start  lazyblock-heading-2-1XmEDK\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"preliminary-steps-to-the-resilience-assessment-from-resilience-research-to-a-clear-and-comprehensive-model\"><\/a>\n            <h2>Preliminary steps to the resilience assessment: From resilience research to a clear and comprehensive model<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-Z1gM9Pt p,\n    .lazyblock-content-Z1gM9Pt p a,\n    .lazyblock-content-Z1gM9Pt h1,\n    .lazyblock-content-Z1gM9Pt h2,\n    .lazyblock-content-Z1gM9Pt h3,\n    .lazyblock-content-Z1gM9Pt h4,\n    .lazyblock-content-Z1gM9Pt h5 {\n        color: ;\n    }\n\n    #content-Z1gM9Pt {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-Z1gM9Pt {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-Z1gM9Pt {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-Z1gM9Pt-container  px-0 \"\n     id=\"content-Z1gM9Pt\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-Z1gM9Pt\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <div class=\"elementor-element elementor-element-3988e72 elementor-widget elementor-widget-text-editor\" data-id=\"3988e72\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<h4 class=\"elementor-widget-container\"><span style=\"color: #421f3c; font-size: 28px;\">To kick this off, can you tell us why you decided to found ResilienceBuilder\u00ae a few years ago?<\/span><\/h4>\n<\/div>\n<div class=\"elementor-element elementor-element-6b11a01 elementor-widget elementor-widget-text-editor\" data-id=\"6b11a01\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-element elementor-element-7334ef87 elementor-widget elementor-widget-text-editor\" data-id=\"7334ef87\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>&nbsp;<\/p>\n<p><i>Yes, of course. Basically, whilst I enjoyed what I had been doing in the IT services industry, I decided to leave the corporate world for something more meaningful to me. What I had always enjoyed most, especially in leadership positions, was working with people. I wanted to use my experience to help others: people at the start of their career, in leadership positions, and also teams of people working together.<\/i><\/p>\n<p><i>I remember working with a customer, three and a half to four years ago. In this organization there had been high levels of stress and sickness, leading to burnout. As I consulted for this organization \u2013 and also looking back on my own career and the challenges that I had faced \u2013 I got very curious about\u00a0<\/i><b><i>why certain people could cope with stress and pressure much better than others<\/i><\/b><i>.\u00a0<\/i><\/p>\n<p><i>So, over a three year period I deeply researched the topic of resilience: What makes a person resilient?\u00a0<\/i><b><i>What are the key characteristics?<\/i><\/b><i>\u00a0And how do you build resilience? Soon enough,<\/i>\u00a0I\u00a0<i>started to recognize \u2013 and this was even pre-pandemic, by the way \u2013 that the research I had been doing needed to be turned to good use. And so it became the basis for developing a model first of all, and of course later the ResilienceBuilder\u00ae assessment tool.<\/i><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n                <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n<!-- end -->\n\n\n\n\n<style>\n    #section-ZT7pwC {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-ZT7pwC {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #ffffff;\">\n    <div class=\"container-xl lazyblock-section lazyblock-section-ZT7pwC-container  #ffffff custom-padding \" id=\"section-ZT7pwC\"\n    style=\"opacity: 100%; background-color: #ffffff;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"row justify-content-center px-0 mx-0\">\n                <div class=\"col-lg-10 px-0 custom-padding row\">\n                    \n\n<style>\n    .lazyblock-content-kjnes p,\n    .lazyblock-content-kjnes p a,\n    .lazyblock-content-kjnes h1,\n    .lazyblock-content-kjnes h2,\n    .lazyblock-content-kjnes h3,\n    .lazyblock-content-kjnes h4,\n    .lazyblock-content-kjnes h5 {\n        color: ;\n    }\n\n    #content-kjnes {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-kjnes {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-kjnes {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-kjnes-container  px-0 \"\n     id=\"content-kjnes\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-kjnes\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <div class=\"elementor-element elementor-element-3988e72 elementor-widget elementor-widget-text-editor\" data-id=\"3988e72\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\u00a0<\/div>\n<div class=\"elementor-element elementor-element-6b11a01 elementor-widget elementor-widget-text-editor\" data-id=\"6b11a01\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-11865\" src=\"https:\/\/proweb.p.blends.be\/wp-content\/uploads\/LinkedIn-profile-Jeroen-De-Rore-Pointerpro-1024x417-1.png\" alt=\"\" width=\"1024\" height=\"417\" \/><\/p>\n<h5 style=\"text-align: center;\"><span style=\"font-size: 28px; color: #421f3c;\">Questions or remarks? <\/span><\/h5>\n<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\" style=\"text-align: center;\">\n<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n<p class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">If you come across any information here that isn&#8217;t clear, please don&#8217;t hesitate to get in touch with me. In case you feel something is missing in this article &#8211; or you just want to find out more about Pointerpro &#8211; reach out. I&#8217;d be happy to connect.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.linkedin.com\/in\/jeroenderore\/\" class=\"btn btn-primary btn-shortcode\" target=\"_self\">Contact me<\/a><\/p>\n<\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n                <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n<!-- end -->\n\n\n\n\n<style>\n    #section-Z2g9All {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-Z2g9All {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #f5f5f5;\">\n    <div class=\"container-xl lazyblock-section lazyblock-section-Z2g9All-container  #f5f5f5 custom-padding \" id=\"section-Z2g9All\"\n    style=\"opacity: 100%; background-color: #f5f5f5;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"row justify-content-center px-0 mx-0\">\n                <div class=\"col-lg-10 px-0 custom-padding row\">\n                    \n\n<style>\n    .lazyblock-content-Zt4rKP p,\n    .lazyblock-content-Zt4rKP p a,\n    .lazyblock-content-Zt4rKP h1,\n    .lazyblock-content-Zt4rKP h2,\n    .lazyblock-content-Zt4rKP h3,\n    .lazyblock-content-Zt4rKP h4,\n    .lazyblock-content-Zt4rKP h5 {\n        color: ;\n    }\n\n    #content-Zt4rKP {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-Zt4rKP {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-Zt4rKP {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-Zt4rKP-container  px-0 \"\n     id=\"content-Zt4rKP\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-Zt4rKP\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <h4 class=\"elementor-element elementor-element-3988e72 elementor-widget elementor-widget-text-editor\" data-id=\"3988e72\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><span style=\"color: #421f3c; font-size: 28px;\">You mentioned asking yourself what are the key characteristics needed for resilience. Can you tell us how that question led to the development of your own model?<\/span><\/h4>\n<div class=\"elementor-element elementor-element-6b11a01 elementor-widget elementor-widget-text-editor\" data-id=\"6b11a01\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-element elementor-element-1b2de9a elementor-widget elementor-widget-text-editor\" data-id=\"1b2de9a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>&nbsp;<\/p>\n<p><i>So, I mentioned I undertook some really extensive research \u2013 diving into academic papers, journals, research papers and so on. Soon enough, I saw some patterns emerge \u2013 some groupings, in fact. And it was those groupings that enabled me to build a powerful but easy-to-understand model.<\/i><\/p>\n<p><i>I identify 5 key areas or categories, if you will:<\/i><\/p>\n<ul>\n<li aria-level=\"1\"><b><i>Mental strength:<\/i><\/b><i> being able to adapt to change, to remain positive, to cope when things get tough.<br \/><\/i><\/li>\n<li aria-level=\"1\"><b><i>Purpose:<\/i><\/b><i> having a north star, something you\u2019re aiming for.<br \/><\/i><\/li>\n<li aria-level=\"1\"><b><i>Physical stamina:<\/i><\/b><i> healthy body, healthy mind, exercising regularly. But also areas such as work-life-balance, the ability to relax, and \u2013 very importantly \u2013 having quality sleep.<br \/><\/i><\/li>\n<li aria-level=\"1\"><b><i>Emotional intelligence:<\/i><\/b><i> being self-aware, able to manage your emotions and to be comfortable asking for help or feedback, and to manage conflict.<br \/><\/i><\/li>\n<li aria-level=\"1\"><i><b>A strong support network:<\/b>\u00a0having relationships with people to confide in, when things get tough \u2013 even professional relationships with a mentor or coach.<\/i><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><video src=\"https:\/\/proweb.p.blends.be\/wp-content\/uploads\/RB-Snippet-1.mp4\" poster=\"https:\/\/proweb.p.blends.be\/wp-content\/uploads\/Snippet-1.jpg\" preload=\"metadata\" controls=\"controls\" width=\"100%\" height=\"auto\"><\/video><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n                <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n<!-- end -->\n\n\n\n\n<style>\n    #section-2r0C13 {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-2r0C13 {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #ffffff;\">\n    <div class=\"container-xl lazyblock-section lazyblock-section-2r0C13-container  #ffffff custom-padding \" id=\"section-2r0C13\"\n    style=\"opacity: 100%; background-color: #ffffff;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"row justify-content-center px-0 mx-0\">\n                <div class=\"col-lg-10 px-0 custom-padding row\">\n                    \n\n<style>\n    #heading-Z17PgT5 .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 3rem !important;\n    }\n\n    #heading-Z17PgT5 {\n        margin-top: 0rem;\n        margin-bottom: 2.8rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-Z17PgT5 {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-Z17PgT5  px-0\" id=\"heading-Z17PgT5\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-start  lazyblock-heading-2-Z17PgT5\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"turning-a-resilience-model-into-a-resilience-assessment\"><\/a>\n            <h2>Turning a resilience model into a resilience assessment<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-34M6s p,\n    .lazyblock-content-34M6s p a,\n    .lazyblock-content-34M6s h1,\n    .lazyblock-content-34M6s h2,\n    .lazyblock-content-34M6s h3,\n    .lazyblock-content-34M6s h4,\n    .lazyblock-content-34M6s h5 {\n        color: ;\n    }\n\n    #content-34M6s {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-34M6s {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-34M6s {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-34M6s-container  px-0 \"\n     id=\"content-34M6s\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-34M6s\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <div class=\"elementor-element elementor-element-7f8568c0 elementor-widget elementor-widget-heading\" data-id=\"7f8568c0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h4 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #421f3c; font-size: 28px;\">I love that you take into account more than just internal factors of resilience, with that last characteristic. Now, how did you come to the idea of developing all this into full-on digital assessment?<\/span><\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-39c49718 elementor-widget elementor-widget-text-editor\" data-id=\"39c49718\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>&nbsp;<\/p>\n<p><i>Well, there was all this research, all of that information making it possible to understand really well what makes someone resilient, based on those five areas I had analyzed in so much detail\u2026<br \/><br \/><\/i><i>And of course, I had this sense of a mission to help people cope better with challenges of stress and adversity. So when I juxtaposed what I had researched, and what the world seemed to be needing, it became obvious that somehow I needed to turn this model into an easy-to-use tool to assess someone\u2019s level of resililence \u2013 and more importantly, identify key areas for development. So that\u2019s when this really turned into making the model available and accessible to help people in their lives.<\/i><\/p>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<div class=\"elementor-element elementor-element-b93d363 elementor-widget elementor-widget-text-editor\" data-id=\"b93d363\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-12685\" src=\"https:\/\/proweb.p.blends.be\/wp-content\/uploads\/Scherm_afbeelding-2023-09-13-om-09.35.51-1024x574-1.png\" alt=\"\" width=\"1024\" height=\"574\" \/><\/p>\n<p style=\"text-align: center;\">The ResilienceBuilder\u00ae model in short<\/p>\n<\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n                <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n<!-- end -->\n\n\n\n\n<style>\n    #section-Z2iF0S2 {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-Z2iF0S2 {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #f5f5f5;\">\n    <div class=\"container-xl lazyblock-section lazyblock-section-Z2iF0S2-container  #f5f5f5 custom-padding \" id=\"section-Z2iF0S2\"\n    style=\"opacity: 100%; background-color: #f5f5f5;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"row justify-content-center px-0 mx-0\">\n                <div class=\"col-lg-10 px-0 custom-padding row\">\n                    \n\n<style>\n    #heading-Ze4zhU .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 3rem !important;\n    }\n\n    #heading-Ze4zhU {\n        margin-top: 0rem;\n        margin-bottom: 2.8rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-Ze4zhU {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-Ze4zhU  px-0\" id=\"heading-Ze4zhU\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-start  lazyblock-heading-2-Ze4zhU\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"pointerpro-the-assessment-tool-tailored-to-resiliencebuilders-growth-plan\"><\/a>\n            <h2>Pointerpro, the assessment tool tailored to ResilienceBuilder\u00ae\u2019s growth plan<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #content-image-Z1N6Fqo {\n        padding-top: 1rem;\n        padding-bottom: 1rem;\n    }\n\n        \n    @media (max-width: 767.98px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n    }\n\n    #content-image-Z1N6Fqo {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-image-Z1N6Fqo .content-wrapper {\n        padding-left: 0rem;\n        padding-right: 0rem;\n    }\n\n    @media (max-width: 768px) {\n        #content-image-Z1N6Fqo .content-wrapper {\n            padding-left: 0 !important;\n        }\n    }\n\n    @media (max-width: 1440px) {\n        #section-Z1N6Fqo {\n            \/\/padding-left: -2.8rem;\n        }\n    }\n\n    \n \/*   .lazyblock-content-image-container {\n        position: relative;\n    }*\/\n\n<\/style>\n\n<div class=\"lazyblock-content-image-container lazyblock-content-image-Z1N6Fqo-container -container px-0 mx-0\">\n    <div class=\"row lazyblock-content-image \"\n         id=\"content-image-Z1N6Fqo\">\n        <div class=\"content-wrapper col-lg-10 col-12 pe-4 mb-lg-0 mb-4 order-2\">\n            <div class=\"d-flex  h-100\">\n                                                <div class=\"d-flex flex-wrap\">\n                    <div class=\"container-md px-0\">\n                        <div class=\"row lazyblock-content justify-content-start\">\n                            <div class=\"col-12 col-lg-12 text-start ps-4\">\n                    \n\n<style>\n    .lazyblock-content-Z1JFqfe p,\n    .lazyblock-content-Z1JFqfe p a,\n    .lazyblock-content-Z1JFqfe h1,\n    .lazyblock-content-Z1JFqfe h2,\n    .lazyblock-content-Z1JFqfe h3,\n    .lazyblock-content-Z1JFqfe h4,\n    .lazyblock-content-Z1JFqfe h5 {\n        color: ;\n    }\n\n    #content-Z1JFqfe {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-Z1JFqfe {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-Z1JFqfe {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-Z1JFqfe-container   \"\n     id=\"content-Z1JFqfe\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-Z1JFqfe\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <blockquote>\n<p class=\"elementor-blockquote__content\">I know it sounds very corny but without Pointerpro as an enabler, there is absolutely no way that we could have done what we\u2019ve achieved so far.<\/p>\n<p><strong>Steve Howe (Founder of ResilienceBuilder\u00ae)<\/strong><\/p>\n<\/blockquote>        <\/div>\n    <\/div>\n<\/div>\n\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <div class=\"image-wrapper col-lg-2 order-1\">\n            <div class=\"d-flex  h-100\">\n                                                                    <img decoding=\"async\" class=\"on-the-fly-Z1N6Fqo\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/Steve-Howe-headshot_V3-uai-720x720-1-150x150-1.jpg\"\n                         alt=\"\" title=\"\"\/>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<script>\n    document.addEventListener(\"DOMContentLoaded\", function() {\n        var containers = document.querySelectorAll('.lazyblock-content-image-container');\n\n        function checkViewport() {\n            var screenWidth = window.innerWidth;\n            if (screenWidth > 320 && screenWidth <= 768) {\n                containers.forEach(function(container) {\n                    container.classList.remove('px-0', 'mx-0');\n                });\n            } else {\n                containers.forEach(function(container) {\n                    container.classList.add('px-0', 'mx-0');\n                });\n            }\n        }\n\n        checkViewport();\n\n        window.addEventListener('resize', checkViewport);\n    });\n\n<\/script>\n\n\n<style>\n    .lazyblock-content-hOJPc p,\n    .lazyblock-content-hOJPc p a,\n    .lazyblock-content-hOJPc h1,\n    .lazyblock-content-hOJPc h2,\n    .lazyblock-content-hOJPc h3,\n    .lazyblock-content-hOJPc h4,\n    .lazyblock-content-hOJPc h5 {\n        color: ;\n    }\n\n    #content-hOJPc {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-hOJPc {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-hOJPc {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-hOJPc-container  px-0 \"\n     id=\"content-hOJPc\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-hOJPc\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <div class=\"elementor-element elementor-element-2c4c055b elementor-widget elementor-widget-heading\" data-id=\"2c4c055b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h4>\u00a0<\/h4>\n<h4 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #421f3c; font-size: 28px;\">And so obviously, you ended up using Pointerpro, but I\u2019m curious about the path that led you to us in particular. Did you look at other solutions too?<\/span><\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-76e46819 elementor-widget elementor-widget-text-editor\" data-id=\"76e46819\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<p>&nbsp;<\/p>\n<p class=\"elementor-widget-container\"><i>It\u2019s one of those situations of: \u201cyou don\u2019t know what you don\u2019t know.\u201d When I decided we would try to build something, I actually had no idea that there could be tools like Pointerpro out there.<br \/><br \/><\/i><i>Initially, like a lot of people in this kind of area, I started to build an assessment on a classic Excel spreadsheet. But of course it lacked the sophistication and a lot of the other things that I ended up being able to do with Pointerpro. The big area there is certainly, having a professional look-and-feel to the assessment. One that goes as far as generating a professionally looking PDF report for the respondent.<\/i><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p><video class=\"elementor-video\" src=\"https:\/\/proweb.p.blends.be\/wp-content\/uploads\/RB-Snippet-2.mp4\" poster=\"https:\/\/proweb.p.blends.be\/wp-content\/uploads\/Snippet-2.jpg\" preload=\"metadata\" controls=\"controls\" width=\"100%\" height=\"auto\"><\/video><\/p>\n<p>&nbsp;<\/p>\n<div class=\"elementor-element elementor-element-864c104 elementor-widget elementor-widget-text-editor\" data-id=\"864c104\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p><i>I really want to emphasize how important it was to have a platform that could generate a personalized report for our respondents: My research suggested that when you can\u00a0<\/i><b><i>identify the key drivers for low resilience at an individual level<\/i><\/b><i>, then targeting these areas gives you the best outcome, That\u2019s why having the ability to give specific\u00a0<\/i><b><i>recommendations at an individual level\u00a0<\/i><\/b><i>became a non-negotiable requirement.<\/i>\u00a0<\/p>\n<p><i>Now to answer your question: Yes, we looked at a number of different platforms. But, here are the things that stood out with Pointerpro:\u00a0<\/i><\/p>\n<ul>\n<li aria-level=\"1\"><i>Building this quite complex assessment was relatively simple and quick for me \u2013 and I don\u2019t consider myself to be a technologist.<\/i><\/li>\n<li aria-level=\"1\"><i>Secondly, behind it all sits\u00a0<\/i><b><i>a very powerful logic<\/i><\/b><i>\u00a0to score the answers, but also to create formulas and combine answer choices to trigger particular outcomes in the PDF report.\u00a0<\/i><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><i>As discussed, the automated, individual PDF reports \u2013 a very strong functionality that we hadn\u2019t seen elsewhere. And really, the ability to create an<\/i><b><i>\u00a0incredibly professional looking, branded document<\/i><\/b><i>.<\/i><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><i>And also, the attractive\u00a0<\/i><a href=\"https:\/\/pointerpro.com\/pricing\/\" target=\"_blank\" rel=\"noopener\"><i>commercial model of Pointerpro<\/i><\/a><i>\u00a0that scales as our business scales \u2013 that was exactly what I was looking for.\u00a0<\/i><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><i>Lastly, I liked the people I talked to directly, and doing so, I understood there would be many more functionalities and capabilities developed down the line.<\/i><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-ca2642a elementor-widget elementor-widget-heading\" data-id=\"ca2642a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2>\u00a0<\/h2>\n<h4 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #421f3c; font-size: 28px;\">Nice to hear. So, today, are you happy with the business you\u2019ve been able to develop, using Pointerpro?<\/span><\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-16f4479 elementor-widget elementor-widget-text-editor\" data-id=\"16f4479\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>&nbsp;<\/p>\n<p><i>Yes. As mentioned, my background is in IT services. So I\u2019ve worked within and alongside some of the largest technology companies in the world. And so, I\u2019ve been\u00a0<\/i><b><i>targeting some of these large, global organizations with the resilience assessment<\/i><\/b><i>.\u00a0<br \/><br \/><\/i><i>I can\u2019t really specify names but for instance, there is one that SaaS companies like yours \u2013 who need to host robust online platforms \u2013 are very familiar with. They have been using the resilience assessment tool both at an individual level, and on an organizational level \u2013 in their teams. To support them further on, we\u2019ve been providing 1-to-1 coaching but also group workshops to target collective challenges.<\/i>\u00a0<br \/><br \/><i>By the way, so far in this conversation, I\u2019ve emphasized the individual level to build resilience. But, clearly it\u2019s also very important to consider organizations and their culture, to create an environment in which people can thrive. So our approach isn\u2019t only bottom-up. It\u2019s very much a bottom-up and top-down approach.<\/i><\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-0e5a8d8 elementor-widget elementor-widget-image\" data-id=\"0e5a8d8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n<div class=\"elementor-widget-container\">\u00a0<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-fa25d51 elementor-widget elementor-widget-text-editor\" data-id=\"fa25d51\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-12685\" src=\"https:\/\/proweb.p.blends.be\/wp-content\/uploads\/Scherm_afbeelding-2023-09-13-om-09.35.51-1024x574-1.png\" alt=\"\" width=\"1024\" height=\"574\" \/><\/p>\n<p style=\"text-align: center;\">ResilienceBuilder\u00ae \u2013 from assessment to report<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-beeb736 elementor-widget elementor-widget-text-editor\" data-id=\"beeb736\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p><i>Now, in the 1-to1 follow-up coaching session, we first try to understand a little more about an area of difficulty, like \u201cchange\u201d for instance. We try to recognize what\u2019s really happening and what makes the person uncomfortable with change. This could be related to past experiences, for instance.\u00a0<br \/><br \/><\/i><i>And then we coach them through a process to open up to change a bit more \u2013 to start looking at change as an opportunity, rather than a threat. Quite often there\u2019s a sort of denial phase at first. So we try to get them into a process of acceptance as soon as possible to embrace change, and perhaps doing so, create the opportunity for themselves to acquire some new skills.<\/i><\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-e38f875 elementor-widget elementor-widget-heading\" data-id=\"e38f875\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h4>\u00a0<\/h4>\n<h4 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #421f3c; font-size: 28px;\">Are you currently planning on developing any other assessments with the Pointerpro platform?<\/span><\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-3bbe0aa elementor-widget elementor-widget-text-editor\" data-id=\"3bbe0aa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>&nbsp;<\/p>\n<p><i>Right now, we\u2019re still somewhat early in the journey with ResilienceBuilder\u00ae. Now that there\u2019s this professional tool in place, I\u2019m focusing on reaching as many people as possible to benefit from it. So no new plans at the moment. Right now it\u2019s all about getting ResilienceBuilder\u00ae out there as the leading tool for resilience assessment, across the world.<\/i><\/p>\n<p><i>And to do that, I\u2019ve been building an ecosystem of partners of professional coaches that get trained and certified to use our platform. That way, they get to take ResilienceBuilder\u00ae to their network of customers and build their own practice around it.\u00a0<\/i><\/p>\n<p><i>Obviously, my company will look to use the\u00a0<\/i><a href=\"https:\/\/pointerpro.com\/distribution-portal\/\" target=\"_blank\" rel=\"noopener\"><i>Distribution Portal<\/i><\/a><i>\u00a0of Pointerpro, so that the entire network of coaches and partners can directly access the platform and independently administer assessments and reports.<\/i><\/p>\n<p>&nbsp;<\/p>\n<p><video class=\"elementor-video\" src=\"https:\/\/proweb.p.blends.be\/wp-content\/uploads\/RB-Snippet-3.mp4\" poster=\"https:\/\/proweb.p.blends.be\/wp-content\/uploads\/Snippet-3.jpg\" preload=\"metadata\" controls=\"controls\" width=\"100%\" height=\"auto\"><\/video><\/p>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<div class=\"elementor-element elementor-element-f35f4df elementor-widget elementor-widget-heading\" data-id=\"f35f4df\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h4 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #421f3c; font-size: 28px;\">Sounds like a great business model and a great way to truly have the impact you were hoping to have at the very beginning of your journey. It\u2019s actually really satisfying for Pointerpro too, as a software company, to be a part of something this meaningful.<\/span><\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-117f264 elementor-widget elementor-widget-text-editor\" data-id=\"117f264\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>&nbsp;<\/p>\n<p><i>Yes. And I know it sounds very corny but without Pointerpro as an enabler, there is absolutely no way that we could have done what we\u2019ve achieved so far. It would not have been possible. I wouldn\u2019t have had the resources, nor the capability to be honest to go out and develop my own platform.<\/i><\/p>\n<\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n                <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n<!-- end -->\n\n\n\n\n<style>\n    #section-Z1mmws6 {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-Z1mmws6 {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #ffffff;\">\n    <div class=\"container-xl lazyblock-section lazyblock-section-Z1mmws6-container  #ffffff custom-padding \" id=\"section-Z1mmws6\"\n    style=\"opacity: 100%; background-color: #ffffff;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"row justify-content-center px-0 mx-0\">\n                <div class=\"col-lg-10 px-0 custom-padding row\">\n                    \n\n<style>\n    #heading-2s0Nbv .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 3rem !important;\n    }\n\n    #heading-2s0Nbv {\n        margin-top: 0rem;\n        margin-bottom: 2.8rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-2s0Nbv {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-2s0Nbv  px-0\" id=\"heading-2s0Nbv\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-start  lazyblock-heading-2-2s0Nbv\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"key-tips-for-future-pointerpro-users\"><\/a>\n            <h2>Key tips for (future) Pointerpro users<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-Zs5qrt p,\n    .lazyblock-content-Zs5qrt p a,\n    .lazyblock-content-Zs5qrt h1,\n    .lazyblock-content-Zs5qrt h2,\n    .lazyblock-content-Zs5qrt h3,\n    .lazyblock-content-Zs5qrt h4,\n    .lazyblock-content-Zs5qrt h5 {\n        color: ;\n    }\n\n    #content-Zs5qrt {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-Zs5qrt {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-Zs5qrt {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-Zs5qrt-container  px-0 \"\n     id=\"content-Zs5qrt\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-Zs5qrt\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <div class=\"elementor-element elementor-element-be738be elementor-widget elementor-widget-heading\" data-id=\"be738be\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h4 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-size: 28px; color: #421f3c;\">To close, do you have any key recommendations for people that are playing with the idea of developing a project with Pointerpro as an assessment tool?<\/span><\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-8dd40d4 elementor-widget elementor-widget-text-editor\" data-id=\"8dd40d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>&nbsp;<\/p>\n<p><i>The most important thing I\u2019d recommend is to<\/i><b><i>\u00a0clearly understand and have researched your content.<\/i><\/b><i>\u00a0Before you start putting your content in the tool you need to have\u00a0<\/i><a href=\"https:\/\/pointerpro.com\/blog\/how-to-boost-your-client-intake-process-with-a-quantitative-maturity-model\/\" target=\"_blank\" rel=\"noopener\"><i>created a real model<\/i><\/a><i>\u00a0and understand how this is going to be used by the respondent.\u00a0<\/i><\/p>\n<p><i>I\u2019d recommend that then, and only then, you should start implementing everything. Particularly in an area like mine that requires detailed understanding of the subject matter.<\/i><\/p>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p><video class=\"elementor-video\" src=\"https:\/\/proweb.p.blends.be\/wp-content\/uploads\/RB-Snippet-4.mp4\" poster=\"https:\/\/proweb.p.blends.be\/wp-content\/uploads\/Snippet-4.jpg\" preload=\"metadata\" controls=\"controls\" width=\"100%\" height=\"auto\"><\/video><\/p>\n<p>&nbsp;<\/p>\n<div class=\"elementor-element elementor-element-9200e2d elementor-widget elementor-widget-text-editor\" data-id=\"9200e2d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p><i>As I said, Pointerpro is an enabler. It enables you to make all your knowledge and research available to people \u2013 but without that research, there\u2019s of course no value.\u00a0<br \/><br \/><\/i><i>In terms of features, I\u2019d say right now I\u2019m not even using all the features that are in Pointerpro. It\u2019s very powerful and comprehensive. I\u2019d recommend any new user to have a good look at what functionalities are already in the tool that could improve the service they\u2019re trying to offer.<\/i><\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-d408a91 elementor-widget elementor-widget-heading\" data-id=\"d408a91\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2>\u00a0<\/h2>\n<h4 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #421f3c; font-size: 28px;\">Thank you for that feedback, Steve. And for this great interview!<\/span><\/h4>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-39ae7f5 elementor-widget elementor-widget-text-editor\" data-id=\"39ae7f5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>&nbsp;<\/p>\n<p><em>Thank you for giving me the opportunity to talk about all this. This was great.<\/em><\/p>\n<\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n                <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n<!-- end -->\n\n\n\n\n<style>\n    #section-Z1BF4v8 {\n        padding-top: 4rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-Z1BF4v8 {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #421f3c;\">\n    <div class=\"container-xl lazyblock-section lazyblock-section-Z1BF4v8-container  #421f3c custom-padding \" id=\"section-Z1BF4v8\"\n    style=\"opacity: 100%; background-color: #421f3c;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"row justify-content-center px-0 mx-0\">\n                <div class=\"col-lg-12 px-0 custom-padding row\">\n                    \n<div class=\"container-md\">\n    <div class=\"row lazyblock-content-content align-items-start\">\n\n        <div class=\"col-12 col-lg-6 order-1\">\n            <h2><span style=\"color: #ff7418; font-size: 32px;\">How to build automated assessment reports with Pointerpro \u200b<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ffffff;\">Here\u2019s a quick introduction on how Pointerpro works, brought to you by one of our product Experts, Chris. <\/span><\/p>\n        <\/div>\n\n        <div class=\"col-12 col-lg-6 order-2\">\n            <p><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/4yDn1mhRrOg?si=nNjU0DuSDzMxDlAd\" width=\"100%\" height=\"500\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #heading-Z1NcTK2 .heading h2 {\n        color: #ffffff;\n        font-size: 2.5rem;\n        line-height: 2.5rem !important;\n    }\n\n    #heading-Z1NcTK2 {\n        margin-top: 2rem;\n        margin-bottom: 3rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-Z1NcTK2 {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-Z1NcTK2  px-0\" id=\"heading-Z1NcTK2\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-Z1NcTK2\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"this-is-what-clients-say-about-us\"><\/a>\n            <h2>This is what clients say about us:\u200b<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #lazyblock-carousel-1yeeEl {\n        padding-top: 0rem;\n        padding-bottom: 2.8rem;\n    }\n<\/style>\n\n<script>\n    jQuery(document).ready(function ($) {\n        \/\/ Get the specific carousel instance using unique ID\n        var $carousel = $('#lazyblock-carousel-1yeeEl .pointerpro-testimonial-carousel-inner-wrapper');\n\n        if (!$carousel.hasClass('slick-initialized')) {\n            $carousel.slick({\n                infinite: true,\n                slidesToShow: 1,\n                slidesToScroll: 1,\n                autoplay: true,\n                autoplaySpeed: 8000,\n                adaptiveHeight: true,\n                dots: true,\n                responsive: [\n                    {\n                        breakpoint: 768,\n                        settings: {\n                            slidesToShow: 1,\n                            slidesToScroll: 1\n                        }\n                    }\n                ],\n                arrows: false,\n                prevArrow: '<i class=\"fas fa-arrow-left prev\"><\/i>',\n                nextArrow: '<i class=\"fas fa-arrow-right next\"><\/i>',\n            });\n        }\n    });\n<\/script>\n\n<div class=\"container-md lazyblock-testimonial-carousel-container lazyblock-testimonial-carousel-1yeeEl-container \"\n     id=\"lazyblock-carousel-1yeeEl\">\n    <div class=\"row mx-0 lazyblock-testimonial-carousel justify-content-center carousel-wrapper lazyblock-testimonial-carousel-1yeeEl\">\n        <div class=\"col-12 col-lg-10 px-0 pointerpro-testimonial-carousel-inner-wrapper\">\n                            <div>\n                    <p>\"We use Pointerpro for all types of surveys and assessments across our global business, and employees love its ease of use and flexible reporting.\"<\/p>                                            <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/Jim-McLean-Alere-1.jpg\" alt=\"Jim McLean Alere 1\">\n                                        <p class=\"testimonial-author\">Jim McLean<\/p>\n                    <p class=\"testimonial-function\">Director at Alere<\/p>\n                <\/div>\n                            <div>\n                    <p>\"I give the new report builder 5 stars for its easy of use. Anyone without coding experience can start creating automated personalized reports quickly.\"<\/p>                                            <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/Nicolas-gounin.jpg\" alt=\"Nicolas gounin\">\n                                        <p class=\"testimonial-author\">Nicolas Gounin<\/p>\n                    <p class=\"testimonial-function\">CFO & COO at Egg Science<\/p>\n                <\/div>\n                            <div>\n                    <p>\"You guys have done a great job making this as easy to use as possible and still robust in functionality.\"<\/p>                                            <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/Dicksinson.jpg\" alt=\"Dicksinson\">\n                                        <p class=\"testimonial-author\">Ryan Dicksinson<\/p>\n                    <p class=\"testimonial-function\">Account Director at Reed Talent Solutions<\/p>\n                <\/div>\n                            <div>\n                    <p>\u201cIt\u2019s a great advantage to have formulas and the possibility for a really thorough analysis. There are hundreds of formulas, but the customer only sees the easy-to-read report. If you\u2019re looking for something like that, it\u2019s really nice to work with Pointerpro.\u201d<\/p>                                            <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/sabine-e1589813236553-2.png\" alt=\"sabine e1589813236553 2\">\n                                        <p class=\"testimonial-author\">Sabine Wanmaker<\/p>\n                    <p class=\"testimonial-function\">Country Manager Netherlands at Better Minds at Work<\/p>\n                <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-ZRfRzK p,\n    .lazyblock-content-ZRfRzK p a,\n    .lazyblock-content-ZRfRzK h1,\n    .lazyblock-content-ZRfRzK h2,\n    .lazyblock-content-ZRfRzK h3,\n    .lazyblock-content-ZRfRzK h4,\n    .lazyblock-content-ZRfRzK h5 {\n        color: ;\n    }\n\n    #content-ZRfRzK {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-ZRfRzK {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-ZRfRzK {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-ZRfRzK-container   \"\n     id=\"content-ZRfRzK\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-ZRfRzK\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <p style=\"text-align: center;\"><a href=\"https:\/\/s.pointerpro.com\/sugbaccz?cf1=bookyourdemo\" class=\"btn btn-primary btn-shortcode\" target=\"_self\">Book a demo<\/a><\/p>        <\/div>\n    <\/div>\n<\/div>\n\n                <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n<!-- end -->\n\n\n\n\n<style>\n    #section-2hQu4N {\n        padding-top: 4rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media 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style=\"position: relative; opacity: 100%; background-color: #421f3c;\">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-Z26r2mo-container  \" id=\"section-Z26r2mo\"\n         style=\"opacity: 100%; background-color: #421f3c;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #content-image-2mhkuv {\n        padding-top: 0rem;\n        padding-bottom: 0rem;\n    }\n\n        \n    @media (max-width: 767.98px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n    }\n\n    #content-image-2mhkuv {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-image-2mhkuv .content-wrapper {\n        padding-left: 0rem;\n        padding-right: 0rem;\n    }\n\n    @media (max-width: 768px) {\n    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\n\n<style>\n    #heading-ZT50Bs .heading h2 {\n        color: #ffffff;\n        font-size: 2rem;\n        line-height: 3rem !important;\n    }\n\n    #heading-ZT50Bs {\n        margin-top: 0rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-ZT50Bs {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-ZT50Bs  px-0\" id=\"heading-ZT50Bs\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-start  lazyblock-heading-2-ZT50Bs\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"create-your-own-assessment-for-free\"><\/a>\n            <h2>Create your own assessment <br>for free!<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"row lazyblock-cta w-100\">\n    <div class=\"col-lg-12 text-start\">\n        <a class=\"btn btn-primary  \" href=\"https:\/\/app.pointerpro.com\/register?trial=true&amp;plan=professional\" target=\"_self\">Get started today<\/a>\n    <\/div>\n<\/div>\n\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <div class=\"image-wrapper col-lg-6 order-2\">\n            <div class=\"d-flex flex-centered h-100\">\n                                                                    <img decoding=\"async\" class=\"on-the-fly-2mhkuv\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/PP-BANNER-GetStartedToday.png\"\n                         alt=\"\" title=\"\"\/>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<script>\n    document.addEventListener(\"DOMContentLoaded\", function() {\n        var containers = document.querySelectorAll('.lazyblock-content-image-container');\n\n        function 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{\n        padding-right: 0 !important;\n        padding-left: 0 !important;\n    }\n    @media (max-width: 1024px) {\n        .custom-padding {\n            padding-right: var(--bs-gutter-x, .75rem) !important;\n            padding-left: var(--bs-gutter-x, .75rem) !important;\n        }\n    }\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; \">\n    <div class=\"container-xl lazyblock-section lazyblock-section-snaNG-container recommended-reading-single-post-container  custom-padding \" id=\"section-snaNG\"\n    style=\"opacity: 100%; \">\n                        <div class=\"row justify-content-center px-0 mx-0\">\n                <div class=\"col-lg-12 px-0 custom-padding row\">\n                    \n\n<style>\n    #heading-j8ssN .heading h2 {\n        color: #ff7418;\n        font-size: 1.5rem;\n        line-height: 2rem !important;\n    }\n\n    #heading-j8ssN {\n        margin-top: 0rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-j8ssN {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-j8ssN  px-0\" id=\"heading-j8ssN\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-start  lazyblock-heading-2-j8ssN\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"recommended-reading\"><\/a>\n            <h2>Recommended Reading<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"container-md lazyblock-teasers \">\n\n    \n    \n            <div class=\"row-wrapper child row row-cols-1 row-cols-lg-2 row-cols-xl-3 grid-gutter\" id=\"content_HOsUn\">\n                                                <div class=\"col pb-5\">\n                        <div class=\"card h-100 px-0 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