{"id":13996,"date":"2024-12-18T14:00:06","date_gmt":"2024-12-18T13:00:06","guid":{"rendered":"https:\/\/proweb.p.blends.be\/?page_id=13996"},"modified":"2025-04-02T12:00:49","modified_gmt":"2025-04-02T10:00:49","slug":"gap-assessment-template","status":"publish","type":"template","link":"https:\/\/pointerpro.com\/gap-assessment-template\/","title":{"rendered":"Gap assessment template"},"content":{"rendered":"\n<style>\n    #section-1xUQAE {\n        padding-top: 0rem;\n        padding-bottom: 0rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-1xUQAE {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #421f3c;\">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-1xUQAE-container  \" id=\"section-1xUQAE\"\n         style=\"opacity: 100%; background-color: #421f3c;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #content-image-ZmMKCR {\n        padding-top: 2rem;\n        padding-bottom: 2rem;\n    }\n\n        \n    @media (max-width: 767.98px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n    }\n\n    #content-image-ZmMKCR {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-image-ZmMKCR .content-wrapper {\n        padding-left: 0rem;\n        padding-right: 0rem;\n    }\n\n    @media (max-width: 768px) {\n        #content-image-ZmMKCR .content-wrapper {\n            padding-left: 0 !important;\n        }\n    }\n\n    @media (max-width: 1440px) {\n        #section-ZmMKCR {\n            \/\/padding-left: -2.8rem;\n        }\n    }\n\n    \n \/*   .lazyblock-content-image-container {\n        position: relative;\n   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(max-width: 768px) {\n        #heading-19pI59 {\n            margin-left: 0;\n            margin-right: 0;\n        }\n\n        .single #heading-19pI59 .heading h1 {\n            line-height: 3rem !important;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-1-container lazyblock-heading-1-19pI59  px-0\" id=\"heading-19pI59\">\n    <div class=\"row heading lazyblock-heading-1 justify-content-start  lazyblock-heading-1-19pI59\">\n        <div class=\"col-12 col-lg-12 text-start \">\n            <a class=\"heading-1-anchor heading-anchor\" id=\"gap-assessment-template\"><\/a>\n            <h1>Gap assessment template<\/h1>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-ZliJLE p,\n    .lazyblock-content-ZliJLE p a,\n    .lazyblock-content-ZliJLE h1,\n    .lazyblock-content-ZliJLE h2,\n    .lazyblock-content-ZliJLE h3,\n    .lazyblock-content-ZliJLE h4,\n    .lazyblock-content-ZliJLE h5 {\n        color: #ffffff;\n    }\n\n    #content-ZliJLE {\n        margin-top: 0.93rem;\n        margin-bottom: 0.5rem;\n    }\n\n    #content-ZliJLE {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-ZliJLE {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-ZliJLE-container   \"\n     id=\"content-ZliJLE\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-ZliJLE\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <div class=\"elementor-element elementor-element-bba3a3b elementor-widget elementor-widget-text-editor\" data-id=\"bba3a3b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-element elementor-element-bba3a3b elementor-widget elementor-widget-text-editor\" data-id=\"bba3a3b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-element elementor-element-bba3a3b elementor-widget elementor-widget-text-editor\" data-id=\"bba3a3b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-element elementor-element-bba3a3b elementor-widget elementor-widget-text-editor\" data-id=\"bba3a3b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-element elementor-element-5ae0475b elementor-widget elementor-widget-text-editor\" data-id=\"5ae0475b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-element elementor-element-0f5da97 elementor-widget elementor-widget-text-editor\" data-id=\"0f5da97\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>It\u2019s easy to see your organization isn\u2019t where it\u2019s supposed to be. It\u2019s not easy to what steps to take toward progress.\u00a0<\/p>\n<p>It\u00a0<i>becomes\u00a0<\/i>easy when every single person gets regular, objective and personalized feedback.<\/p>\n<p>Pointerpro is the\u00a0<b>2-in-1 software<\/b>\u00a0that combines assessment building with personalized<b>\u00a0PDF report generation<\/b>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-12Bn4z p,\n    .lazyblock-content-12Bn4z p a,\n    .lazyblock-content-12Bn4z h1,\n    .lazyblock-content-12Bn4z h2,\n    .lazyblock-content-12Bn4z h3,\n    .lazyblock-content-12Bn4z h4,\n    .lazyblock-content-12Bn4z h5 {\n        color: ;\n    }\n\n    #content-12Bn4z {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-12Bn4z {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-12Bn4z {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-12Bn4z-container   \"\n     id=\"content-12Bn4z\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-12Bn4z\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <div id=\"cta-social-proof\" class=\"d-flex align-items-center px-0\">\n<a href=\"https:\/\/s.pointerpro.com\/skill-gap\" class=\"btn btn-primary btn-shortcode me-4\" target=\"_self\">Try our template<\/a>\n<a href=\"https:\/\/s.pointerpro.com\/sugbaccz?cf1=bookyourdemo\" class=\"btn btn-primary btn-shortcode\" target=\"_self\">Book a demo<\/a><\/div>        <\/div>\n    <\/div>\n<\/div>\n\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <div class=\"image-wrapper col-lg-6 order-2\">\n            <div class=\"d-flex flex-centered h-100\">\n                                                                    <img decoding=\"async\" class=\"on-the-fly-ZmMKCR\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/Gap-assessment-template-1024x896-1.png\"\n                         alt=\"\" title=\"\"\/>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<script>\n    document.addEventListener(\"DOMContentLoaded\", function() {\n        var containers = document.querySelectorAll('.lazyblock-content-image-container');\n\n        function checkViewport() {\n            var screenWidth = window.innerWidth;\n            if (screenWidth > 320 && screenWidth <= 768) {\n                containers.forEach(function(container) {\n                    container.classList.remove('px-0', 'mx-0');\n                });\n            } else {\n                containers.forEach(function(container) {\n                    container.classList.add('px-0', 'mx-0');\n                });\n            }\n        }\n\n        checkViewport();\n\n        window.addEventListener('resize', checkViewport);\n    });\n\n<\/script>\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-Z27FCTS {\n        padding-top: 1.8rem;\n        padding-bottom: 1.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-Z27FCTS {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #ff7418;\">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-Z27FCTS-container  \" id=\"section-Z27FCTS\"\n         style=\"opacity: 100%; background-color: #ff7418;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    .lazyblock-content-6T5MI p,\n    .lazyblock-content-6T5MI p a,\n    .lazyblock-content-6T5MI h1,\n    .lazyblock-content-6T5MI h2,\n    .lazyblock-content-6T5MI h3,\n    .lazyblock-content-6T5MI h4,\n    .lazyblock-content-6T5MI h5 {\n        color: #ffffff;\n    }\n\n    #content-6T5MI {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-6T5MI {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-6T5MI {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-6T5MI-container   \"\n     id=\"content-6T5MI\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-6T5MI\">\n        <div class=\"col-12 col-lg-12 text-center\">\n            <h4><span style=\"font-size: 20px;\"><strong>Trusted by 1.500+ consultants, coaches, marketers, HR specialists and companies worldwide<\/strong><\/span><\/h4>        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #lazyblock-carousel-SQdUD {\n        padding-top: 1rem;\n        padding-bottom: 0rem;\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-carousel-container lazyblock-carousel-SQdUD-container \" id=\"lazyblock-carousel-SQdUD\">\n    <div class=\"row mx-0 lazyblock-carousel justify-content-center carousel-wrapper lazyblock-carousel-SQdUD\">\n        <div class=\"col-12 col-lg-12 px-0 pointerpro-carousel-inner-wrapper\"\n            data-slides-to-show=\"5\"\n            data-slides-to-show-mobile=\"2\"\n            data-arrows=\"false\"\n        >\n                            <div>\n                                                <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/Deloitte-7.png\" alt=\"Deloitte 7\">\n                                    <\/div>\n                            <div>\n                                                <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/logo-meta-151x52-2.png\" alt=\"logo meta 151x52 2\">\n                                    <\/div>\n                            <div>\n                                                <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/logo-ethos-energy-151x52-1.png\" alt=\"logo ethos energy 151x52 1\">\n                                    <\/div>\n                            <div>\n                                                <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/logo-accor-hotels-151x52-1.png\" alt=\"logo accor hotels 151x52 1\">\n                                    <\/div>\n                            <div>\n                                                <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/logo-meta-151x52-1.png\" alt=\"logo Hexagon 151x52 1\">\n                                    <\/div>\n                            <div>\n                                                <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/AstraZeneca-logo-6.png\" alt=\"AstraZeneca logo 6\">\n                                    <\/div>\n                            <div>\n                                                <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/logo-capgemini-151x52-1.png\" alt=\"logo capgemini 151x52 1\">\n                                    <\/div>\n                            <div>\n                                                <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/manpower-2-6.png\" alt=\"manpower 2 6\">\n                                    <\/div>\n                            <div>\n                                                <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/johnson_johnson-5.png\" alt=\"johnson johnson 5\">\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-ZHnpix {\n        padding-top: 0rem;\n        padding-bottom: 0rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-ZHnpix {\n        ;\n        ;\n        }\n    }\n\n        .custom-padding {\n        padding-right: 0 !important;\n        padding-left: 0 !important;\n    }\n    @media (max-width: 1024px) {\n        .custom-padding {\n            padding-right: var(--bs-gutter-x, .75rem) !important;\n            padding-left: var(--bs-gutter-x, .75rem) !important;\n        }\n    }\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #421f3c;\">\n    <div class=\"container-xl lazyblock-section lazyblock-section-ZHnpix-container  #421f3c custom-padding d-none d-xl-block\" id=\"section-ZHnpix\"\n    style=\"opacity: 100%; background-color: #421f3c;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"row justify-content-center px-0 mx-0\">\n                <div class=\"col-lg-12 px-0 custom-padding row\">\n                    \n\n<style>\n    #column-Z1iLCo2 {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n        ;\n        ;\n    }\n\n    @media (max-width: 768px) {\n        .lazyblock-column {\n            flex: auto;\n        }\n    }\n<\/style>\n\n    <div class=\"col col-lg-3 lazyblock-column lazyblock-column-Z1iLCo2  \" id=\"column-Z1iLCo2\"\n    style=\"opacity: 100%; \">\n                            \n\n<style>\n    #inner-section-1bTsnD {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n        ;\n        ;\n    }\n<\/style>\n\n<!-- if container is fluid -->\n    <div class=\"container-fluid lazyblock-inner-section lazyblock-inner-section-1bTsnD-container  \" id=\"inner-section-1bTsnD\"\n    style=\"opacity: 100%; \">\n                        <div class=\"container-md\">\n            <div class=\"row \">\n                <div class=\"col-lg-12 px-0\">\n                    \n\n<style>\n    .lazyblock-content-1JkbO3 p,\n    .lazyblock-content-1JkbO3 p a,\n    .lazyblock-content-1JkbO3 h1,\n    .lazyblock-content-1JkbO3 h2,\n    .lazyblock-content-1JkbO3 h3,\n    .lazyblock-content-1JkbO3 h4,\n    .lazyblock-content-1JkbO3 h5 {\n        color: #ffffff;\n    }\n\n    #content-1JkbO3 {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-1JkbO3 {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-1JkbO3 {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-fluid lazyblock-content-container lazyblock-content-1JkbO3-container  px-0\"\n     id=\"content-1JkbO3\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-1JkbO3\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <h2><span style=\"font-size: 32px;\">3 reasons to use Pointerpro as a gap assessment tool<\/span><\/h2>        <\/div>\n    <\/div>\n<\/div>\n\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n<!-- end -->\n\n\n    <\/div>\n\n\n\n\n<style>\n    #column-Z1YjokP {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n        ;\n        ;\n    }\n\n    @media (max-width: 768px) {\n        .lazyblock-column {\n            flex: auto;\n        }\n    }\n<\/style>\n\n    <div class=\"col col-lg-3 lazyblock-column lazyblock-column-Z1YjokP  \" id=\"column-Z1YjokP\"\n    style=\"opacity: 100%; \">\n                            \n\n<style>\n    #inner-section-Z2mW7RC {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n        ;\n        ;\n    }\n<\/style>\n\n<!-- if container is fluid -->\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-md lazyblock-inner-section lazyblock-inner-section-Z2mW7RC-container \" id=\"inner-section-Z2mW7RC\"\n         style=\"opacity: 100%; \">\n                        <div class=\"row \">\n            <div class=\"col-lg-12\">\n                \n\n<style>\n    #image-g9dc5 {\n        padding-top: 0rem;\n        padding-bottom: 0rem;\n    }\n            @media (max-width: 767.98px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n    }\n<\/style>\n\n<div class=\"lazyblock-image-container p-0\">\n    <div class=\"row lazyblock-image left lazyblock-image-g9dc5 \" id=\"image-g9dc5\">\n        <div class=\"col-12 col-lg-8 image\">\n                            <img decoding=\"async\" class=\"\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/icon_s_number_o_1.png\" alt=\"icon s number o 1\" title=\"icon s number o 1\"\/>\n                        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #heading-3aDjI .heading h2 {\n        color: #fff;\n        font-size: 1.125rem;\n        line-height: 2rem !important;\n    }\n\n    #heading-3aDjI {\n        margin-top: 1rem;\n        margin-bottom: 1.3rem;\n        margin-left: auto;\n        margin-right: 0rem;\n    }\n\n    @media (max-width: 768px) {\n        #heading-3aDjI {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-3aDjI  px-0\" id=\"heading-3aDjI\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-start  lazyblock-heading-2-3aDjI\">\n        <div class=\"col-12 col-lg-10 text-start\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"interactive-user-experience\"><\/a>\n            <h2>Interactive user experience<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-1sOcCO p,\n    .lazyblock-content-1sOcCO p a,\n    .lazyblock-content-1sOcCO h1,\n    .lazyblock-content-1sOcCO h2,\n    .lazyblock-content-1sOcCO h3,\n    .lazyblock-content-1sOcCO h4,\n    .lazyblock-content-1sOcCO h5 {\n        color: #ffffff;\n    }\n\n    #content-1sOcCO {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-1sOcCO {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-1sOcCO {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-1sOcCO-container   \"\n     id=\"content-1sOcCO\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-1sOcCO\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-145e4009 elementor-hidden-mobile\" data-id=\"145e4009\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-2f8f7503 elementor-widget elementor-widget-text-editor\" data-id=\"2f8f7503\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-4b48b8b9 elementor-hidden-mobile\" data-id=\"4b48b8b9\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-74f1a4f elementor-widget elementor-widget-text-editor\" data-id=\"74f1a4f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-725b68c2 elementor-hidden-mobile\" data-id=\"725b68c2\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-3a3341b2 elementor-widget elementor-widget-text-editor\" data-id=\"3a3341b2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-613a24a elementor-hidden-mobile\" data-id=\"613a24a\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-6d545d4 elementor-widget elementor-widget-text-editor\" data-id=\"6d545d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-613a24a elementor-hidden-mobile\" data-id=\"613a24a\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-6d545d4 elementor-widget elementor-widget-text-editor\" data-id=\"6d545d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-613a24a elementor-hidden-mobile\" data-id=\"613a24a\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-6d545d4 elementor-widget elementor-widget-text-editor\" data-id=\"6d545d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-613a24a elementor-hidden-mobile\" data-id=\"613a24a\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-6d545d4 elementor-widget elementor-widget-text-editor\" data-id=\"6d545d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-613a24a elementor-hidden-mobile\" data-id=\"613a24a\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-6d545d4 elementor-widget elementor-widget-text-editor\" data-id=\"6d545d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-613a24a elementor-hidden-mobile\" data-id=\"613a24a\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-6d545d4 elementor-widget elementor-widget-text-editor\" data-id=\"6d545d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>With the Questionnaire Builder, you get to create an engaging feedback form. How? With numerous design and layout options, useful widgets, and countless question types.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n    <\/div>\n\n\n\n\n<style>\n    #column-2r1jVN {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n        ;\n        ;\n    }\n\n    @media (max-width: 768px) {\n        .lazyblock-column {\n            flex: auto;\n        }\n    }\n<\/style>\n\n    <div class=\"col col-lg-3 lazyblock-column lazyblock-column-2r1jVN  \" id=\"column-2r1jVN\"\n    style=\"opacity: 100%; \">\n                            \n\n<style>\n    #inner-section-2uKlOt {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n        ;\n        ;\n    }\n<\/style>\n\n<!-- if container is fluid -->\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-md lazyblock-inner-section lazyblock-inner-section-2uKlOt-container \" id=\"inner-section-2uKlOt\"\n         style=\"opacity: 100%; \">\n                        <div class=\"row \">\n            <div class=\"col-lg-12\">\n                \n\n<style>\n    #image-Z1BS23W {\n        padding-top: 0rem;\n        padding-bottom: 0rem;\n    }\n            @media (max-width: 767.98px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n    }\n<\/style>\n\n<div class=\"lazyblock-image-container p-0\">\n    <div class=\"row lazyblock-image left lazyblock-image-Z1BS23W \" id=\"image-Z1BS23W\">\n        <div class=\"col-12 col-lg-8 image\">\n                            <img decoding=\"async\" class=\"\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/icon_s_number_o_2.png\" alt=\"icon s number o 2\" title=\"icon s number o 2\"\/>\n                        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #heading-1uOAQC .heading h2 {\n        color: #fff;\n        font-size: 1.125rem;\n        line-height: 2rem !important;\n    }\n\n    #heading-1uOAQC {\n        margin-top: 1rem;\n        margin-bottom: 1.3rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-1uOAQC {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-1uOAQC  px-0\" id=\"heading-1uOAQC\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-start  lazyblock-heading-2-1uOAQC\">\n        <div class=\"col-12 col-lg-10 text-start\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"refined-score-based-analysis\"><\/a>\n            <h2>Refined, score-based analysis<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-1IKjIi p,\n    .lazyblock-content-1IKjIi p a,\n    .lazyblock-content-1IKjIi h1,\n    .lazyblock-content-1IKjIi h2,\n    .lazyblock-content-1IKjIi h3,\n    .lazyblock-content-1IKjIi h4,\n    .lazyblock-content-1IKjIi h5 {\n        color: #ffffff;\n    }\n\n    #content-1IKjIi {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-1IKjIi {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-1IKjIi {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-1IKjIi-container   \"\n     id=\"content-1IKjIi\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-1IKjIi\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-57d0692a elementor-hidden-mobile\" data-id=\"57d0692a\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-1101a0c6 elementor-widget elementor-widget-text-editor\" data-id=\"1101a0c6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-39ef086b elementor-hidden-mobile\" data-id=\"39ef086b\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-24acc110 elementor-widget elementor-widget-text-editor\" data-id=\"24acc110\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-55ffb49 elementor-hidden-mobile\" data-id=\"55ffb49\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-2b384e7 elementor-widget elementor-widget-text-editor\" data-id=\"2b384e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-55ffb49 elementor-hidden-mobile\" data-id=\"55ffb49\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-2b384e7 elementor-widget elementor-widget-text-editor\" data-id=\"2b384e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-55ffb49 elementor-hidden-mobile\" data-id=\"55ffb49\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-2b384e7 elementor-widget elementor-widget-text-editor\" data-id=\"2b384e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-55ffb49 elementor-hidden-mobile\" data-id=\"55ffb49\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-2b384e7 elementor-widget elementor-widget-text-editor\" data-id=\"2b384e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-55ffb49 elementor-hidden-mobile\" data-id=\"55ffb49\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-2b384e7 elementor-widget elementor-widget-text-editor\" data-id=\"2b384e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-55ffb49 elementor-hidden-mobile\" data-id=\"55ffb49\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-2b384e7 elementor-widget elementor-widget-text-editor\" data-id=\"2b384e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-55ffb49 elementor-hidden-mobile\" data-id=\"55ffb49\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-2b384e7 elementor-widget elementor-widget-text-editor\" data-id=\"2b384e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Our custom scoring engine helps you quantify and categorize diverse answers. The result? An objective and nuanced gap assessment that helps you take action.\u00a0<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n    <\/div>\n\n\n\n\n<style>\n    #column-Z2a4c7G {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n        ;\n        ;\n    }\n\n    @media (max-width: 768px) {\n        .lazyblock-column {\n            flex: auto;\n        }\n    }\n<\/style>\n\n    <div class=\"col col-lg-3 lazyblock-column lazyblock-column-Z2a4c7G  \" id=\"column-Z2a4c7G\"\n    style=\"opacity: 100%; \">\n                            \n\n<style>\n    #inner-section-27c3Jx {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n        ;\n        ;\n    }\n<\/style>\n\n<!-- if container is fluid -->\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-md lazyblock-inner-section lazyblock-inner-section-27c3Jx-container \" id=\"inner-section-27c3Jx\"\n         style=\"opacity: 100%; \">\n                        <div class=\"row \">\n            <div class=\"col-lg-12\">\n                \n\n<style>\n    #image-Z23RpDy {\n        padding-top: 0rem;\n        padding-bottom: 0rem;\n    }\n            @media (max-width: 767.98px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n    }\n<\/style>\n\n<div class=\"lazyblock-image-container p-0\">\n    <div class=\"row lazyblock-image left lazyblock-image-Z23RpDy \" id=\"image-Z23RpDy\">\n        <div class=\"col-12 col-lg-8 image\">\n                            <img decoding=\"async\" class=\"\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/icon_s_number_o_3.png\" alt=\"icon s number o 3\" title=\"icon s number o 3\"\/>\n                        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #heading-Z1SfFzQ .heading h2 {\n        color: #ffffff;\n        font-size: 1.125rem;\n        line-height: 2rem !important;\n    }\n\n    #heading-Z1SfFzQ {\n        margin-top: 1rem;\n        margin-bottom: 1.3rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-Z1SfFzQ {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-Z1SfFzQ  px-0\" id=\"heading-Z1SfFzQ\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-start  lazyblock-heading-2-Z1SfFzQ\">\n        <div class=\"col-12 col-lg-10 text-start\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"automated-feedback-in-pdf\"><\/a>\n            <h2>Automated feedback in PDF<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-Z1ID0wP p,\n    .lazyblock-content-Z1ID0wP p a,\n    .lazyblock-content-Z1ID0wP h1,\n    .lazyblock-content-Z1ID0wP h2,\n    .lazyblock-content-Z1ID0wP h3,\n    .lazyblock-content-Z1ID0wP h4,\n    .lazyblock-content-Z1ID0wP h5 {\n        color: #ffffff;\n    }\n\n    #content-Z1ID0wP {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-Z1ID0wP {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-Z1ID0wP {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-Z1ID0wP-container   \"\n     id=\"content-Z1ID0wP\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-Z1ID0wP\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <section class=\"elementor-section elementor-top-section elementor-element elementor-element-f92d2a4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f92d2a4\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n<div class=\"elementor-container elementor-column-gap-no\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-642cbca\" data-id=\"642cbca\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-dced3bc elementor-hidden-mobile_extra elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dced3bc\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-81690d6 elementor-hidden-mobile\" data-id=\"81690d6\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-47ea9c0 elementor-widget elementor-widget-text-editor\" data-id=\"47ea9c0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Thanks to your setup in the Report Builder, employees get a detailed gap analysis and action plan in a PDF report: with personalized and objective feedback.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/section>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n    <\/div>\n\n\n                <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n<!-- end -->\n\n\n\n\n<style>\n    #section-53tpD {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-53tpD {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #ffffff;\">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-53tpD-container  \" id=\"section-53tpD\"\n         style=\"opacity: 100%; background-color: #ffffff;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #heading-Zfe7q1 .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 3.5rem !important;\n    }\n\n    #heading-Zfe7q1 {\n        margin-top: 1rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: 1rem;\n    }\n\n    @media (max-width: 768px) {\n        #heading-Zfe7q1 {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-Zfe7q1  px-0\" id=\"heading-Zfe7q1\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-Zfe7q1\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"how-to-conduct-a-gap-assessment-for-business-improvement\"><\/a>\n            <h2>How to conduct a gap assessment for business improvement<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-1gfSWc p,\n    .lazyblock-content-1gfSWc p a,\n    .lazyblock-content-1gfSWc h1,\n    .lazyblock-content-1gfSWc h2,\n    .lazyblock-content-1gfSWc h3,\n    .lazyblock-content-1gfSWc h4,\n    .lazyblock-content-1gfSWc h5 {\n        color: ;\n    }\n\n    #content-1gfSWc {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-1gfSWc {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-1gfSWc {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-1gfSWc-container  px-0 \"\n     id=\"content-1gfSWc\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-1gfSWc\">\n        <div class=\"col-12 col-lg-8 text-start\">\n            <div class=\"elementor-element elementor-element-551a55e elementor-widget elementor-widget-text-editor\" data-id=\"551a55e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-element elementor-element-4d25b19 elementor-widget elementor-widget-text-editor\" data-id=\"4d25b19\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Conducting a gap assessment is about finding out how your organization gets\u00a0<b>from point A (its current state) to point B (its desired state)<\/b>. A gap assessment can be conducted to help individuals take the necessary personal development steps. However, it may just as much be an evaluation of the systems an organization has in place, or doesn\u2019t (vs the systems that\u00a0<i>should\u00a0<\/i>be in place).The bottom-line is this:\u00a0<b>You need to identify what\u2019s lacking<\/b>.\u00a0<\/p>\n<p><b>Questionnaire-based assessments<\/b>\u00a0are one of the best ways to get a\u00a0<b>full and objective picture<\/b>\u00a0of a situation because they gather direct input from the people involved.\u00a0<\/p>\n<p>Why is it so reliable? Because this method is structured: Everyone answers the same set of questions, which helps\u00a0<b>eliminate bias<\/b>\u00a0and gives you a clear, balanced view. Plus, it\u2019s easy for people to engage with, so you end up with more accurate and useful data to guide your decisions.<\/p>\n<p>But most of all, questionnaire responses can be\u00a0<b>quantifiable data for you to visualize and formulate objective feedback, in a report:\u00a0<\/b>To make progress.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-13997\" src=\"https:\/\/proweb.p.blends.be\/wp-content\/uploads\/Ask-1-768x543-1.png\" alt=\"\" width=\"768\" height=\"543\" \/><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-Z15c6ij {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-Z15c6ij {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; \">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-Z15c6ij-container  \" id=\"section-Z15c6ij\"\n         style=\"opacity: 100%; \">\n                        <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #heading-5M4hh .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 3.5rem !important;\n    }\n\n    #heading-5M4hh {\n        margin-top: 1rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: 1rem;\n    }\n\n    @media (max-width: 768px) {\n        #heading-5M4hh {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-5M4hh  px-0\" id=\"heading-5M4hh\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-5M4hh\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"the-importance-of-custom-scoring-for-your-gap-assessment\"><\/a>\n            <h2>The importance of custom scoring for your gap assessment<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-Z1JgBAP p,\n    .lazyblock-content-Z1JgBAP p a,\n    .lazyblock-content-Z1JgBAP h1,\n    .lazyblock-content-Z1JgBAP h2,\n    .lazyblock-content-Z1JgBAP h3,\n    .lazyblock-content-Z1JgBAP h4,\n    .lazyblock-content-Z1JgBAP h5 {\n        color: ;\n    }\n\n    #content-Z1JgBAP {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-Z1JgBAP {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-Z1JgBAP {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-Z1JgBAP-container  px-0 \"\n     id=\"content-Z1JgBAP\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-Z1JgBAP\">\n        <div class=\"col-12 col-lg-8 text-start\">\n            <p><b>Custom scoring is a crucial capability for a gap assessment tool<\/b>\u00a0because it turns subjective answers into measurable data. In other words: Strengths and weaknesses.<\/p>\n<p>When scoring is applied, the your gap assessment template can objectively rank or categorize the results, which is key for generating accurate, meaningful feedback.\u00a0<\/p>\n<p>An autogenerated report based on scores highlights specific gaps that need attention, offers targeted recommendations, and provides actionable insights.\u00a0<b>Without scoring, it\u2019s infinitely harder to prioritize issues or compare results consistently<\/b>, and the feedback report would not be as clear or useful for driving improvement.<\/p>\n<p>In the video below, Pointerpro Product Director Bruno explains the principle of custom scoring, using a simple example.<\/p>\n<p><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/5_S0Hw6vVcY?si=HuqJEWKXAZJAvmH1\" width=\"100%\" height=\"500\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-fmpbX {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-fmpbX {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #ffffff;\">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-fmpbX-container  \" id=\"section-fmpbX\"\n         style=\"opacity: 100%; background-color: #ffffff;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #heading-Z14A4Le .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 3.5rem !important;\n    }\n\n    #heading-Z14A4Le {\n        margin-top: 1rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: 1rem;\n    }\n\n    @media (max-width: 768px) {\n        #heading-Z14A4Le {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-Z14A4Le  px-0\" id=\"heading-Z14A4Le\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-Z14A4Le\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"how-long-should-a-gap-assessment-take\"><\/a>\n            <h2>How long should a gap assessment take?<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-ZQI7xt p,\n    .lazyblock-content-ZQI7xt p a,\n    .lazyblock-content-ZQI7xt h1,\n    .lazyblock-content-ZQI7xt h2,\n    .lazyblock-content-ZQI7xt h3,\n    .lazyblock-content-ZQI7xt h4,\n    .lazyblock-content-ZQI7xt h5 {\n        color: ;\n    }\n\n    #content-ZQI7xt {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-ZQI7xt {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-ZQI7xt {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-ZQI7xt-container  px-0 \"\n     id=\"content-ZQI7xt\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-ZQI7xt\">\n        <div class=\"col-12 col-lg-8 text-start\">\n            <div class=\"elementor-element elementor-element-f07e220 elementor-widget elementor-widget-text-editor\" data-id=\"f07e220\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-element elementor-element-eede4e8 elementor-widget elementor-widget-text-editor\" data-id=\"eede4e8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-element elementor-element-d6b46c8 elementor-widget elementor-widget-text-editor\" data-id=\"d6b46c8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Of course, everything depends on what you\u2019re assessing exactly. An effective gap assessment template would probably take the typical respondent somewhere between\u00a0<b>10 to 20 minutes<\/b>\u00a0to complete.\u00a0<\/p>\n<p>But how do you ensure the evaluation is thorough and doesn\u2019t miss critical details, without exceeding this ideal timeframe? Enter: \u201cassessment logic,\u201d often referred to as \u201csurvey logic.\u201d<\/p>\n<p><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/NK06CQkiJA0?si=OO0VsUekZD1vcHTh\" width=\"100%\" height=\"500\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>If you\u2019re developing a very thorough gap assssment that may push the limits of the ideal timeframe, one thing that will help is this:\u00a0<b>Give your respondent incentive<\/b>\u00a0to stay focused. This is why the Pointerpro platform\u2019s\u00a0<a href=\"https:\/\/pointerpro.com\/pdf-report-builder\/\">Report Builder<\/a>\u00a0enables you to automatically convert gap assessment answers into a\u00a0<b>personalized report, on autopilot.<\/b><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-Z1hzwDM {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-Z1hzwDM {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; \">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-Z1hzwDM-container  \" id=\"section-Z1hzwDM\"\n         style=\"opacity: 100%; \">\n                        <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #heading-Z2jyvGa .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 3.5rem !important;\n    }\n\n    #heading-Z2jyvGa {\n        margin-top: 1rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: 1rem;\n    }\n\n    @media (max-width: 768px) {\n        #heading-Z2jyvGa {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-Z2jyvGa  px-0\" id=\"heading-Z2jyvGa\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-Z2jyvGa\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"gap-assessment-vs-internal-audit-whats-the-difference\"><\/a>\n            <h2>Gap assessment vs internal audit: what\u2019s the difference?<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-Z1FW4QQ p,\n    .lazyblock-content-Z1FW4QQ p a,\n    .lazyblock-content-Z1FW4QQ h1,\n    .lazyblock-content-Z1FW4QQ h2,\n    .lazyblock-content-Z1FW4QQ h3,\n    .lazyblock-content-Z1FW4QQ h4,\n    .lazyblock-content-Z1FW4QQ h5 {\n        color: ;\n    }\n\n    #content-Z1FW4QQ {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-Z1FW4QQ {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-Z1FW4QQ {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-Z1FW4QQ-container  px-0 \"\n     id=\"content-Z1FW4QQ\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-Z1FW4QQ\">\n        <div class=\"col-12 col-lg-8 text-start\">\n            <div class=\"elementor-element elementor-element-d6b46c8 elementor-widget elementor-widget-text-editor\" data-id=\"d6b46c8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>A gap assessment and an internal audit serve distinct purposes within an organization and differ significantly in how they are conducted.\u00a0<\/p>\n<p>A gap assessment, set up by an expert consultant or in-house expert, is a more flexible and collaborative process. It collects input from various respondents within the organization to identify where there are shortfalls between current practices and ideal standards.\u00a0<\/p>\n<p>The\u00a0<b>focus of a gap assessment report is on improvement<\/b>. That\u2019s why it\u00a0 often involves employees at different levels to gather perspectives on where skills, processes, or resources are lacking.<\/p>\n<p>An internal audit is a f<b>ormal review conducted by experts who follow a predefined checklist<\/b>\u00a0to assess whether the organization complies with established regulations, policies, or standards. Auditors typically rely on objective criteria to determine compliance.<\/p>\n<p>Here are some concrete differences:<\/p>\n<\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n\n<style>\n        #icon-list-1ekN7B .lazyblocks-icon-list-item .lazyblocks-icon-list-text p {\n            color: #333333;\n        }\n    <\/style>\n<ul class=\"lazyblocks-icon-list-items\" id=\"icon-list-1ekN7B\">\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>In a gap assessment, the questions often include the possibility to provide open-ended feedback. Often it\u2019s also rating-based, allowing respondents\u00a0<b>to express opinions or rate current practices<\/b>. The responses highlight areas of weakness or where the organization falls short of its goals. In an internal audit, the auditor uses binary evaluations (compliant\/non-compliant) to determine whether processes meet pre-defined standards.<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>The\u00a0<b>outcome<\/b>\u00a0of a gap assessment is typically an (auto-generated) feedback report that highlights potential gaps and offers recommendations for improvement based on the aggregated responses. An internal audit results in a more formal audit report that identifies any compliance failures or risks and may recommend corrective actions to fix these issues immediately.<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p><b>Gap assessments are often forward-looking<\/b>, aiming to bridge gaps and enhance future performance, while\u00a0<b>internal audits are present-focused<\/b>, ensuring the organization is compliant at that moment and managing risks properly.<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>The process of a gap assessment encourages\u00a0<b>broad participation from different levels of the organization<\/b>\u00a0to generate a comprehensive view of performance, while an internal audit is narrower in scope, often led by a specialized team of auditors or compliance officers.<\/p>            <\/span>\n                    <\/li>\n    <\/ul>\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-Z9VR3X {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-Z9VR3X {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #ffffff;\">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-Z9VR3X-container  \" id=\"section-Z9VR3X\"\n         style=\"opacity: 100%; background-color: #ffffff;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #heading-Sxe5Q .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 3.5rem !important;\n    }\n\n    #heading-Sxe5Q {\n        margin-top: 1rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: 1rem;\n    }\n\n    @media (max-width: 768px) {\n        #heading-Sxe5Q {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-Sxe5Q  px-0\" id=\"heading-Sxe5Q\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-Sxe5Q\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"gap-assessment-vs-internal-audit-whats-the-difference\"><\/a>\n            <h2>Gap assessment vs internal audit: what\u2019s the difference?<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-Z1gIFfi p,\n    .lazyblock-content-Z1gIFfi p a,\n    .lazyblock-content-Z1gIFfi h1,\n    .lazyblock-content-Z1gIFfi h2,\n    .lazyblock-content-Z1gIFfi h3,\n    .lazyblock-content-Z1gIFfi h4,\n    .lazyblock-content-Z1gIFfi h5 {\n        color: ;\n    }\n\n    #content-Z1gIFfi {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-Z1gIFfi {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-Z1gIFfi {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-Z1gIFfi-container  px-0 \"\n     id=\"content-Z1gIFfi\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-Z1gIFfi\">\n        <div class=\"col-12 col-lg-8 text-start\">\n            <div class=\"elementor-element elementor-element-5d67449 elementor-widget elementor-widget-text-editor\" data-id=\"5d67449\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Having a maturity model, based on specific expertise or experience, is highly beneficial to develop a gap assessment template. It provides you with a\u00a0<b>structured framework that outlines different levels of progression<\/b>\u00a0in particular areas. In the video below, Pointerpro\u2019s Stacy Demes briefly explains what a maturity model is precisely.<\/p>\n<p><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/kwaVP3JTtR8?si=xE6YNu6i8dNwINTH\" width=\"100%\" height=\"500\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<div class=\"elementor-element elementor-element-7900c1e elementor-widget elementor-widget-heading\" data-id=\"7900c1e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #421f3c; font-size: 24px;\">When to (absolutely) use a maturity model for your gap assessment:<\/span><\/h2>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n\n<style>\n        #icon-list-pfxm .lazyblocks-icon-list-item .lazyblocks-icon-list-text p {\n            color: #333333;\n        }\n    <\/style>\n<ul class=\"lazyblocks-icon-list-items\" id=\"icon-list-pfxm\">\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p><b>Structured evaluation:<\/b>\u00a0If you need a clear and consistent way to evaluate different levels of performance or capability, a maturity model helps define what each level looks like. This makes it easier to measure how far along the organization is and what\u2019s needed to reach the next level.<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p><span class=\"elementor-icon-list-text\"><b>Long-term Improvement:<\/b>\u00a0If your gap assessment aims at long-term growth and improvement, a maturity model can offer a roadmap for progress, showing exactly how the organization can evolve from one stage to the next.<\/span><\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p><b>Consistency:<\/b>\u00a0Maturity models provide a consistent framework across teams or departments. They ensure that everyone is measured by the same standards, making results more comparable and actionable.<\/p>            <\/span>\n                    <\/li>\n    <\/ul>\n\n\n<style>\n    .lazyblock-content-13yLBe p,\n    .lazyblock-content-13yLBe p a,\n    .lazyblock-content-13yLBe h1,\n    .lazyblock-content-13yLBe h2,\n    .lazyblock-content-13yLBe h3,\n    .lazyblock-content-13yLBe h4,\n    .lazyblock-content-13yLBe h5 {\n        color: ;\n    }\n\n    #content-13yLBe {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-13yLBe {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-13yLBe {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-13yLBe-container  px-0 \"\n     id=\"content-13yLBe\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-13yLBe\">\n        <div class=\"col-12 col-lg-8 text-start\">\n            <h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #421f3c; font-size: 24px;\">When it might be ok not to use a maturity model:<\/span><\/h2>\n<p>&nbsp;<\/p>        <\/div>\n    <\/div>\n<\/div>\n\n\n<style>\n        #icon-list-1E5ntz .lazyblocks-icon-list-item .lazyblocks-icon-list-text p {\n            color: #333333;\n        }\n    <\/style>\n<ul class=\"lazyblocks-icon-list-items\" id=\"icon-list-1E5ntz\">\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p><b>Structured evaluation:<\/b>\u00a0If you need a clear and consistent way to evaluate different levels of performance or capability, a maturity model helps define what each level looks like. This makes it easier to measure how far along the organization is and what\u2019s needed to reach the next level.<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p><b>Short-term or specific goals:<\/b>For short-term assessments focused on immediate fixes or a single improvement area, using a maturity model could complicate the process without adding much value.<\/p>            <\/span>\n                    <\/li>\n    <\/ul>\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-6Q5X0 {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-6Q5X0 {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #ffffff;\">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-6Q5X0-container  \" id=\"section-6Q5X0\"\n         style=\"opacity: 100%; background-color: #ffffff;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #heading-1VKI3u .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 3.5rem !important;\n    }\n\n    #heading-1VKI3u {\n        margin-top: 1rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: 1rem;\n    }\n\n    @media (max-width: 768px) {\n        #heading-1VKI3u {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-1VKI3u  px-0\" id=\"heading-1VKI3u\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-1VKI3u\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"gap-assessment-example-questions\"><\/a>\n            <h2>Gap assessment example questions<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-w8AwE p,\n    .lazyblock-content-w8AwE p a,\n    .lazyblock-content-w8AwE h1,\n    .lazyblock-content-w8AwE h2,\n    .lazyblock-content-w8AwE h3,\n    .lazyblock-content-w8AwE h4,\n    .lazyblock-content-w8AwE h5 {\n        color: ;\n    }\n\n    #content-w8AwE {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-w8AwE {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-w8AwE {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-w8AwE-container  px-0 \"\n     id=\"content-w8AwE\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-w8AwE\">\n        <div class=\"col-12 col-lg-8 text-start\">\n            <p>Here are 30 gap assessment example questions divided into 3 categories<\/p>        <\/div>\n    <\/div>\n<\/div>\n\n\n<style>\n        #icon-list-CVfg9 .lazyblocks-icon-list-item .lazyblocks-icon-list-text p {\n            color: #333333;\n        }\n    <\/style>\n<ul class=\"lazyblocks-icon-list-items\" id=\"icon-list-CVfg9\">\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>10 skill gap assessment example questions for sales employees<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>10 gap assessment example questions for sales operations<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>10 gap assessment example questions for customer service<\/p>            <\/span>\n                    <\/li>\n    <\/ul>\n\n\n<style>\n    .lazyblock-content-ZgFUXA p,\n    .lazyblock-content-ZgFUXA p a,\n    .lazyblock-content-ZgFUXA h1,\n    .lazyblock-content-ZgFUXA h2,\n    .lazyblock-content-ZgFUXA h3,\n    .lazyblock-content-ZgFUXA h4,\n    .lazyblock-content-ZgFUXA h5 {\n        color: ;\n    }\n\n    #content-ZgFUXA {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-ZgFUXA {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-ZgFUXA {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-ZgFUXA-container  px-0 \"\n     id=\"content-ZgFUXA\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-ZgFUXA\">\n        <div class=\"col-12 col-lg-8 text-start\">\n            <section class=\"elementor-section elementor-top-section elementor-element elementor-element-5bd4e90 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5bd4e90\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-43f5025\" data-id=\"43f5025\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-5b826af elementor-widget elementor-widget-text-editor\" data-id=\"5b826af\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p style=\"text-align: center;\"><a href=\"https:\/\/s.pointerpro.com\/skill-gap\" class=\"btn btn-primary btn-shortcode me-5\" target=\"_self\">Try an example assessment<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-Z2qV9cX {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-Z2qV9cX {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; \">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-Z2qV9cX-container  \" id=\"section-Z2qV9cX\"\n         style=\"opacity: 100%; \">\n                        <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #heading-ZC6sHA .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 3.5rem !important;\n    }\n\n    #heading-ZC6sHA {\n        margin-top: 1rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: 1rem;\n    }\n\n    @media (max-width: 768px) {\n        #heading-ZC6sHA {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-ZC6sHA  px-0\" id=\"heading-ZC6sHA\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-ZC6sHA\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"10-skill-gap-assessment-example-questions-for-sales-employees\"><\/a>\n            <h2>10 skill gap assessment example questions for sales employees<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<style>\n        #icon-list-Z1BVoFr .lazyblocks-icon-list-item .lazyblocks-icon-list-text p {\n            color: #333333;\n        }\n    <\/style>\n<ul class=\"lazyblocks-icon-list-items\" id=\"icon-list-Z1BVoFr\">\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>What strategies do you use to build rapport with new clients?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How do you prioritize and manage your sales leads?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>Can you describe a recent successful negotiation and the techniques you used?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>What methods do you use to stay informed about industry trends and competitor activities?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How do you handle objections from potential customers during a sales pitch?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>What tools or software do you use to track and analyze your sales performance?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How do you adapt your sales approach when dealing with different customer personas?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>Can you explain how you set and achieve your sales goals?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>What training or resources do you believe would help improve your sales performance?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How do you collaborate with other team members or departments to achieve sales targets?<\/p>            <\/span>\n                    <\/li>\n    <\/ul>\n\n\n<style>\n    .lazyblock-content-uof0C p,\n    .lazyblock-content-uof0C p a,\n    .lazyblock-content-uof0C h1,\n    .lazyblock-content-uof0C h2,\n    .lazyblock-content-uof0C h3,\n    .lazyblock-content-uof0C h4,\n    .lazyblock-content-uof0C h5 {\n        color: ;\n    }\n\n    #content-uof0C {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-uof0C {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-uof0C {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-uof0C-container  px-0 \"\n     id=\"content-uof0C\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-uof0C\">\n        <div class=\"col-12 col-lg-8 text-start\">\n            <p>To assess skill gaps among sales employees effectively, these gap assessment template questions explore various aspects of their role. They focus on understanding current practices and challenges faced by sales employees.<\/p>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-ZJumxt {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-ZJumxt {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #ffffff;\">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-ZJumxt-container  \" id=\"section-ZJumxt\"\n         style=\"opacity: 100%; background-color: #ffffff;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #heading-2bqeHl .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 3.5rem !important;\n    }\n\n    #heading-2bqeHl {\n        margin-top: 1rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: 1rem;\n    }\n\n    @media (max-width: 768px) {\n        #heading-2bqeHl {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-2bqeHl  px-0\" id=\"heading-2bqeHl\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-2bqeHl\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"10-gap-assessment-example-questions-for-sales-operations\"><\/a>\n            <h2>10 gap assessment example questions for sales operations<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<style>\n        #icon-list-ZzUYw1 .lazyblocks-icon-list-item .lazyblocks-icon-list-text p {\n            color: #333333;\n        }\n    <\/style>\n<ul class=\"lazyblocks-icon-list-items\" id=\"icon-list-ZzUYw1\">\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>What processes are currently in place for tracking sales performance and metrics?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p><span class=\"elementor-icon-list-text\">How do you ensure alignment between sales operations and overall business strategy?<\/span><\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>What challenges do you face with your current sales forecasting methods?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How effective is your current sales data management system in supporting decision-making?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>What strategies are used to maintain and optimize the sales pipeline?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How do you assess the efficiency of the sales support functions (e.g., administration, customer service)?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>What tools or technologies are used to streamline sales operations, and how well do they integrate?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How do you evaluate and improve the effectiveness of sales training programs?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>What are the main obstacles to achieving your sales operations goals?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How do you manage and prioritize resource allocation for different sales initiatives?<\/p>            <\/span>\n                    <\/li>\n    <\/ul>\n\n\n<style>\n    .lazyblock-content-1ao5jE p,\n    .lazyblock-content-1ao5jE p a,\n    .lazyblock-content-1ao5jE h1,\n    .lazyblock-content-1ao5jE h2,\n    .lazyblock-content-1ao5jE h3,\n    .lazyblock-content-1ao5jE h4,\n    .lazyblock-content-1ao5jE h5 {\n        color: ;\n    }\n\n    #content-1ao5jE {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-1ao5jE {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-1ao5jE {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-1ao5jE-container  px-0 \"\n     id=\"content-1ao5jE\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-1ao5jE\">\n        <div class=\"col-12 col-lg-8 text-start\">\n            <p>These gap assessment template questions for sales operations are effective because they cover fundamental aspects of the sales process and its supporting functions. They address key areas such as performance tracking, strategic alignment, forecasting, data management, pipeline optimization, support efficiency, tool integration, training effectiveness, obstacle identification, and resource allocation.<\/p>\n<p>By focusing on these critical components, the questions help uncover gaps and inefficiencies within the sales operations. They provide a comprehensive overview of where processes might be failing or where improvements can be made, allowing for targeted action plans. This broad and detailed approach ensures that all relevant aspects of sales operations are examined, leading to a more thorough understanding of current challenges and opportunities for enhancement.<\/p>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-Z1hL7uO {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-Z1hL7uO {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; \">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-Z1hL7uO-container  \" id=\"section-Z1hL7uO\"\n         style=\"opacity: 100%; \">\n                        <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #heading-1vvinh .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 3.5rem !important;\n    }\n\n    #heading-1vvinh {\n        margin-top: 1rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: 1rem;\n    }\n\n    @media (max-width: 768px) {\n        #heading-1vvinh {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-1vvinh  px-0\" id=\"heading-1vvinh\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-1vvinh\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"10-gap-assessment-example-questions-for-customer-service\"><\/a>\n            <h2>10 gap assessment example questions for customer service<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<style>\n        #icon-list-1dREGb .lazyblocks-icon-list-item .lazyblocks-icon-list-text p {\n            color: #333333;\n        }\n    <\/style>\n<ul class=\"lazyblocks-icon-list-items\" id=\"icon-list-1dREGb\">\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How do you measure and track customer satisfaction in your service interactions?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>What is the average response time for handling customer inquiries or issues?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How are customer complaints and feedback collected and addressed?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>What training programs are in place to ensure staff are up-to-date with product knowledge and customer service skills?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How effective are the tools and technologies used to support customer service operations?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>What processes are followed to ensure consistent and accurate responses to customer inquiries?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How do you assess the performance of customer service representatives?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>What methods are used to manage and allocate resources across different customer service channels?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How are escalated issues handled, and what steps are taken to resolve them?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>What strategies are implemented to improve customer service efficiency and effectiveness?<\/p>            <\/span>\n                    <\/li>\n    <\/ul>\n\n\n<style>\n    .lazyblock-content-Z1wn8cE p,\n    .lazyblock-content-Z1wn8cE p a,\n    .lazyblock-content-Z1wn8cE h1,\n    .lazyblock-content-Z1wn8cE h2,\n    .lazyblock-content-Z1wn8cE h3,\n    .lazyblock-content-Z1wn8cE h4,\n    .lazyblock-content-Z1wn8cE h5 {\n        color: ;\n    }\n\n    #content-Z1wn8cE {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-Z1wn8cE {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-Z1wn8cE {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-Z1wn8cE-container  px-0 \"\n     id=\"content-Z1wn8cE\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-Z1wn8cE\">\n        <div class=\"col-12 col-lg-8 text-start\">\n            <p>These gap assessment template questions for customer service are effective because they address key areas crucial to delivering high-quality customer support. They examine how customer satisfaction is measured, the efficiency of response times, and the processes for handling feedback and complaints.\u00a0<\/p>\n<p>The questions also explore the adequacy of training programs, the effectiveness of tools and technologies, and the consistency in service delivery. Additionally, they focus on performance assessment, resource management, issue escalation, and overall strategies for improvement.\u00a0<\/p>\n<p>By covering these essential components, the questions help identify gaps and areas for enhancement, providing a comprehensive understanding of the customer service function and how it can be optimized for better performance and customer satisfaction.<\/p>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-sYy2K {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-sYy2K {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #ffffff;\">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-sYy2K-container  \" id=\"section-sYy2K\"\n         style=\"opacity: 100%; background-color: #ffffff;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #heading-Z1KYwCY .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 3.5rem !important;\n    }\n\n    #heading-Z1KYwCY {\n        margin-top: 1rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: 1rem;\n    }\n\n    @media (max-width: 768px) {\n        #heading-Z1KYwCY {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-Z1KYwCY  px-0\" id=\"heading-Z1KYwCY\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-Z1KYwCY\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"common-gap-assessment-cases-to-consider-for-your-organization\"><\/a>\n            <h2>Common gap assessment cases to consider for your organization<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<style>\n        #icon-list-ZCkRdX .lazyblocks-icon-list-item .lazyblocks-icon-list-text p {\n            color: #333333;\n        }\n    <\/style>\n<ul class=\"lazyblocks-icon-list-items\" id=\"icon-list-ZCkRdX\">\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p><b>ISO 27001 gap assessment checklist:<\/b>\u00a0An ISO 27001 gap assessment checklist evaluates an organization's information security management system (ISMS) against the requirements of the ISO 27001 standard. It helps identify gaps in security practices, policies, and controls that must be addressed to achieve ISO 27001 certification and maintain compliance with its guidelines.<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p><b>L&amp;D training gap assessment:<\/b>An L&amp;D (Learning &amp; Development) training gap assessment identifies discrepancies between the current skills and knowledge of employees and the required competencies for their roles. It helps determine which training programs are needed to close these gaps, ensuring employees are better equipped to perform their jobs effectively.<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p><b>Gap assessments for digital transformation:<\/b>\u00a0A gap assessment for digital transformation identifies the gaps between a company's current digital capabilities and the technology, processes, and skills required to achieve its digital transformation goals. It helps organizations pinpoint areas where updates or investments are needed to successfully transition to more digital and automated operations. Here\u2019s an\u00a0<a href=\"https:\/\/s.pointerpro.com\/digital-consulting\" target=\"_blank\" rel=\"noopener\">example of such an assessment<\/a>\u00a0we created to showcase some of the capabilities of Pointerpro as an assessment and report generating platform.<\/p>            <\/span>\n                    <\/li>\n    <\/ul>\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-oBTEV {\n        padding-top: 4rem;\n        padding-bottom: 4rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-oBTEV {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #ffffff;\">\n    <div class=\"container-xl lazyblock-section lazyblock-section-oBTEV-container  #ffffff custom-padding \" id=\"section-oBTEV\"\n    style=\"opacity: 100%; background-color: #ffffff;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"row justify-content-center px-0 mx-0\">\n                <div class=\"col-lg-12 px-0 custom-padding row\">\n                    \n\n<style>\n    #heading-78iIe .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 2rem !important;\n    }\n\n    #heading-78iIe {\n        margin-top: 0rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-78iIe {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-78iIe  px-0\" id=\"heading-78iIe\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-78iIe\">\n        <div class=\"col-12 col-lg-12 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"we-integrate-with-your-favorite-tools-via\"><\/a>\n            <h2>We integrate with your favorite tools via<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #column-1drCzV {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n        ;\n        ;\n    }\n\n    @media (max-width: 768px) {\n        .lazyblock-column {\n            flex: auto;\n        }\n    }\n<\/style>\n\n    <div class=\"col col-lg-2 lazyblock-column lazyblock-column-1drCzV template-integration-columns-column \" id=\"column-1drCzV\"\n    style=\"opacity: 100%; 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\">\n                            \n\n<style>\n    #image-ZN9KY2 {\n        padding-top: 0rem;\n        padding-bottom: 1rem;\n    }\n            @media (max-width: 767.98px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n    }\n<\/style>\n\n<div class=\"lazyblock-image-container \">\n    <div class=\"row lazyblock-image justify-content-center lazyblock-image-ZN9KY2 \" id=\"image-ZN9KY2\">\n        <div class=\"col-12 col-lg-8 image\">\n                            <img decoding=\"async\" class=\"\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/cloudsql-q5yumup93ww68wzf4jcd9ks14m8h6sj6crnpuxy45c.png\" alt=\"cloudsql q5yumup93ww68wzf4jcd9ks14m8h6sj6crnpuxy45c\" title=\"cloudsql q5yumup93ww68wzf4jcd9ks14m8h6sj6crnpuxy45c\"\/>\n                        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #heading-Z2poAws .heading h2 {\n        color: #421f3c;\n        font-size: 1.5rem;\n        line-height: 2rem !important;\n    }\n\n    #heading-Z2poAws {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-Z2poAws {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-Z2poAws  px-0\" id=\"heading-Z2poAws\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-Z2poAws\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"cloud-sql\"><\/a>\n            <h2>Cloud SQL<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n    <\/div>\n\n\n\n\n<style>\n    #column-10aRDb {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n        ;\n        ;\n    }\n\n    @media (max-width: 768px) {\n        .lazyblock-column {\n            flex: auto;\n        }\n    }\n<\/style>\n\n    <div class=\"col col-lg-2 lazyblock-column lazyblock-column-10aRDb template-integration-columns-column \" id=\"column-10aRDb\"\n    style=\"opacity: 100%; \">\n                            \n\n<style>\n    #image-ZJnIcN {\n        padding-top: 0rem;\n        padding-bottom: 1rem;\n    }\n            @media (max-width: 767.98px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n    }\n<\/style>\n\n<div class=\"lazyblock-image-container \">\n    <div class=\"row lazyblock-image justify-content-center lazyblock-image-ZJnIcN \" id=\"image-ZJnIcN\">\n        <div class=\"col-12 col-lg-8 image\">\n                            <img decoding=\"async\" class=\"\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/zapier-logo-png-transparent-q5ytqf9pboi1p836hipq8rdjc22lmpsjw9enta12tc.png\" alt=\"zapier logo png transparent q5ytqf9pboi1p836hipq8rdjc22lmpsjw9enta12tc\" title=\"zapier logo png transparent q5ytqf9pboi1p836hipq8rdjc22lmpsjw9enta12tc\"\/>\n                        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #heading-Z23wqU7 .heading h2 {\n        color: #421f3c;\n        font-size: 1.5rem;\n        line-height: 2rem !important;\n    }\n\n    #heading-Z23wqU7 {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-Z23wqU7 {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-Z23wqU7  px-0\" id=\"heading-Z23wqU7\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-Z23wqU7\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"zapier\"><\/a>\n            <h2>Zapier<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n    <\/div>\n\n\n\n\n<style>\n    #column-1gx4Il {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n        ;\n        ;\n    }\n\n    @media (max-width: 768px) {\n        .lazyblock-column {\n            flex: auto;\n        }\n    }\n<\/style>\n\n    <div class=\"col col-lg-2 lazyblock-column lazyblock-column-1gx4Il template-integration-columns-column \" id=\"column-1gx4Il\"\n    style=\"opacity: 100%; \">\n                            \n\n<style>\n    #image-Z1i5Frg {\n        padding-top: 0rem;\n        padding-bottom: 1rem;\n    }\n            @media (max-width: 767.98px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n    }\n<\/style>\n\n<div class=\"lazyblock-image-container \">\n    <div class=\"row lazyblock-image justify-content-center lazyblock-image-Z1i5Frg \" id=\"image-Z1i5Frg\">\n        <div class=\"col-12 col-lg-8 image\">\n                            <img decoding=\"async\" class=\"\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/make-logo-766d1bf2-2c72-4046-bd91-0c7bea303edf-e0fefdd-200x200-1-q5ytqy2h4d7s5fbvfqu9mmmr7rhxwnv6mugdet97cw.png\" alt=\"make logo 766d1bf2 2c72 4046 bd91 0c7bea303edf e0fefdd 200x200 1 q5ytqy2h4d7s5fbvfqu9mmmr7rhxwnv6mugdet97cw\" title=\"make logo 766d1bf2 2c72 4046 bd91 0c7bea303edf e0fefdd 200x200 1 q5ytqy2h4d7s5fbvfqu9mmmr7rhxwnv6mugdet97cw\"\/>\n                        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #heading-ZvnpGO .heading h2 {\n        color: #421f3c;\n        font-size: 1.5rem;\n        line-height: 2rem !important;\n    }\n\n    #heading-ZvnpGO {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-ZvnpGO {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-ZvnpGO  px-0\" id=\"heading-ZvnpGO\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-ZvnpGO\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"make-formerly-integromat\"><\/a>\n            <h2>Make (formerly Integromat)<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n    <\/div>\n\n\n\n\n<style>\n    .lazyblock-content-FLWl2 p,\n    .lazyblock-content-FLWl2 p a,\n    .lazyblock-content-FLWl2 h1,\n    .lazyblock-content-FLWl2 h2,\n    .lazyblock-content-FLWl2 h3,\n    .lazyblock-content-FLWl2 h4,\n    .lazyblock-content-FLWl2 h5 {\n        color: ;\n    }\n\n    #content-FLWl2 {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-FLWl2 {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-FLWl2 {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-FLWl2-container   \"\n     id=\"content-FLWl2\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-FLWl2\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <p style=\"text-align: center;\"><a href=\"\/en\/features\/integrations\/\" class=\"btn btn-primary btn-shortcode\" target=\"_self\">See all integrations<\/a><\/p>        <\/div>\n    <\/div>\n<\/div>\n\n                <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n<!-- end -->\n\n\n\n\n<style>\n    #section-20dRIm {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-20dRIm {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #421f3c;\">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-20dRIm-container  \" id=\"section-20dRIm\"\n         style=\"opacity: 100%; background-color: #421f3c;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #heading-Z1NcTK2 .heading h2 {\n        color: #ffffff;\n        font-size: 2.5rem;\n        line-height: 2.5rem !important;\n    }\n\n    #heading-Z1NcTK2 {\n        margin-top: 0rem;\n        margin-bottom: 3rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-Z1NcTK2 {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-Z1NcTK2  px-0\" id=\"heading-Z1NcTK2\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-Z1NcTK2\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"what-pointerpro-clients-are-saying\"><\/a>\n            <h2>What Pointerpro clients are saying<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #lazyblock-carousel-1yeeEl {\n        padding-top: 0rem;\n        padding-bottom: 2.8rem;\n    }\n<\/style>\n\n<script>\n    jQuery(document).ready(function ($) {\n        \/\/ Get the specific carousel instance using unique ID\n        var $carousel = $('#lazyblock-carousel-1yeeEl .pointerpro-testimonial-carousel-inner-wrapper');\n\n        if (!$carousel.hasClass('slick-initialized')) {\n            $carousel.slick({\n                infinite: true,\n                slidesToShow: 1,\n                slidesToScroll: 1,\n                autoplay: true,\n                autoplaySpeed: 8000,\n                adaptiveHeight: true,\n                dots: true,\n                responsive: [\n                    {\n                        breakpoint: 768,\n                        settings: {\n                            slidesToShow: 1,\n                            slidesToScroll: 1\n                        }\n                    }\n                ],\n                arrows: false,\n                prevArrow: '<i class=\"fas fa-arrow-left prev\"><\/i>',\n                nextArrow: '<i class=\"fas fa-arrow-right next\"><\/i>',\n            });\n        }\n    });\n<\/script>\n\n<div class=\"container-md lazyblock-testimonial-carousel-container lazyblock-testimonial-carousel-1yeeEl-container \"\n     id=\"lazyblock-carousel-1yeeEl\">\n    <div class=\"row mx-0 lazyblock-testimonial-carousel justify-content-center carousel-wrapper lazyblock-testimonial-carousel-1yeeEl\">\n        <div class=\"col-12 col-lg-10 px-0 pointerpro-testimonial-carousel-inner-wrapper\">\n                            <div>\n                    <p>\"We use Pointerpro for all types of surveys and assessments across our global business, and employees love its ease of use and flexible reporting.\"<\/p>                                            <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/Jim-McLean-Alere-1.jpg\" alt=\"Jim McLean Alere 1\">\n                                        <p class=\"testimonial-author\">Jim McLean<\/p>\n                    <p class=\"testimonial-function\">Director at Alere<\/p>\n                <\/div>\n                            <div>\n                    <p>\"I give the new report builder 5 stars for its easy of use. Anyone without coding experience can start creating automated personalized reports quickly.\"<\/p>                                            <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/Nicolas-gounin.jpg\" alt=\"Nicolas gounin\">\n                                        <p class=\"testimonial-author\">Nicolas Gounin<\/p>\n                    <p class=\"testimonial-function\">CFO & COO at Egg Science<\/p>\n                <\/div>\n                            <div>\n                    <p>\"You guys have done a great job making this as easy to use as possible and still robust in functionality.\"<\/p>                                            <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/Dicksinson.jpg\" alt=\"Dicksinson\">\n                                        <p class=\"testimonial-author\">Ryan Dicksinson<\/p>\n                    <p class=\"testimonial-function\">Account Director at Reed Talent Solutions<\/p>\n                <\/div>\n                            <div>\n                    <p>\u201cIt\u2019s a great advantage to have formulas and the possibility for a really thorough analysis. There are hundreds of formulas, but the customer only sees the easy-to-read report. If you\u2019re looking for something like that, it\u2019s really nice to work with Pointerpro.\u201d<\/p>                                            <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/sabine-e1589813236553-2.png\" alt=\"sabine e1589813236553 2\">\n                                        <p class=\"testimonial-author\">Sabine Wanmaker<\/p>\n                    <p class=\"testimonial-function\">Country Manager Netherlands at Better Minds at Work<\/p>\n                <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-1bBhWL {\n        padding-top: 6rem;\n        padding-bottom: 6rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-1bBhWL {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 94%; background-color: #421f3c;\">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-1bBhWL-container  \" id=\"section-1bBhWL\"\n         style=\"opacity: 94%; background-color: #421f3c;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 94%;\"><\/div>\n                <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #content-cta-2moSno {\n        padding-top: 0rem;\n        padding-bottom: 0rem;\n    }\n\n    @media (max-width: 767.98px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n    }\n\n    #content-image-2moSno {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n<\/style>\n\n<div class=\"lazyblock-content-cta-container lazyblock-content-cta-2moSno-container -container px-0 mx-0\">\n    <div class=\"row lazyblock-content-cta\"\n         id=\"content-cta-2moSno\">\n        <div class=\"content-wrapper col-lg-6 col-12 pe-4 mb-lg-0 mb-4 order-1\">\n            <div class=\"d-flex flex-centered h-100\">\n                <div class=\"d-flex flex-wrap\">\n                    \n\n<style>\n    #heading-1AEcV9 .heading h4 {\n        color: #fff;\n        font-size: 2.5rem;\n        line-height: 3rem !important;\n    }\n\n    #heading-1AEcV9 {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-1AEcV9 {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-4-container lazyblock-heading-4-1AEcV9  px-0\" id=\"heading-1AEcV9\">\n    <div class=\"row heading lazyblock-heading-4 justify-content-start  lazyblock-heading-4-1AEcV9\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <a class=\"heading-4-anchor heading-anchor\" id=\"create-your-gap-assessment-today\"><\/a>\n            <h4><span style=\"color: #ffffff;\">Create your<\/span> <span style=\"color: #ff7418;\">gap assessment<\/span> <span style=\"color: #ffffff;\">today.<\/span><\/h4>\n        <\/div>\n    <\/div>\n<\/div>\n\n                <\/div>\n            <\/div>\n        <\/div>\n        <div class=\"cta-wrapper col-lg-6 order-1 pe-0\">\n            <div class=\"flex-centered h-100\">\n                <div class=\"col-lg-12 d-flex justify-content-end\">\n                                            <a class=\"btn btn-primary  \"\n                           href=\"https:\/\/app.pointerpro.com\/register?plan=professional&#038;trial=true&#038;email=\" target=\"_blank\">\n                            Get started for free  <i class=\"fa-solid fa-arrow-right\"><\/i>                        <\/a>\n                                            <a class=\"btn btn-secondary  \"\n                           href=\"https:\/\/s.pointerpro.com\/sugbaccz?cf1=bookyourdemo\" target=\"_blank\">\n                            Try an example <i class=\"fa-solid fa-arrow-right\"><\/i>                        <\/a>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<script>\n    document.addEventListener(\"DOMContentLoaded\", function () {\n        var containers = document.querySelectorAll('.lazyblock-content-image-container');\n\n        function checkViewport() {\n            var screenWidth = window.innerWidth;\n            if (screenWidth > 320 && screenWidth <= 768) {\n                containers.forEach(function (container) {\n                    container.classList.remove('px-0', 'mx-0');\n                });\n            } else {\n                containers.forEach(function (container) {\n                    container.classList.add('px-0', 'mx-0');\n                });\n            }\n        }\n\n        checkViewport();\n\n        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p,\n    .lazyblock-content-ZhmR p a,\n    .lazyblock-content-ZhmR h1,\n    .lazyblock-content-ZhmR h2,\n    .lazyblock-content-ZhmR h3,\n    .lazyblock-content-ZhmR h4,\n    .lazyblock-content-ZhmR h5 {\n        color: ;\n    }\n\n    #content-ZhmR {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-ZhmR {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-ZhmR {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-ZhmR-container  px-0 \"\n     id=\"content-ZhmR\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-ZhmR\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <div class=\"elementor-element elementor-element-365a5ec elementor-widget elementor-widget-heading\" data-id=\"365a5ec\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #96a0a0; font-size: 24px;\">You may also be interested in<\/span><\/h2>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-0b8a77c elementor-posts__hover-none elementor-posts--align-left elementor-posts--thumbnail-none elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-posts\" data-id=\"0b8a77c\" data-element_type=\"widget\" data-settings=\"{&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:30,&quot;sizes&quot;:[]},&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.cards\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid\">\n<article class=\"elementor-post elementor-grid-item post-93149 template type-template status-publish has-post-thumbnail hentry\">\n<div class=\"elementor-post__card\">\n<div class=\"elementor-post__text\">\u00a0<\/div>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n\n<style>\n    @media (max-width: 1024px) {\n        #flexible-cards-cIxvv {\n            padding: 0 2rem 0 2rem !important;\n        }\n    }\n    #flexible-cards-cIxvv {\n        padding: 0rem 0 2.8rem 0;\n        margin: 0rem auto 0rem auto;\n    }\n        .flexible-cards-block .flexible-card__text * {\n        color: #421f3c;\n    }\n<\/style>\n\n<div class=\"container-md\" id=\"flexible-cards-cIxvv\">\n    <div class=\"flexible-cards-block row g-4\">\n                        <div class=\"col-12 col-md-6 col-lg-4\">\n                    <div class=\"flexible-card\">\n                        <div class=\"flexible-card__content\">\n   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Template<\/a><\/span><\/h3>                                <\/div>\n                            \n                                                            <div class=\"flexible-card__cta\">\n                                    <a href=\"https:\/\/pointerpro.com\/order-form-template\/\">\n                                        Read more                                        <i class=\"fas fa-arrow-right\"><\/i>\n                                    <\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n                        <div class=\"col-12 col-md-6 col-lg-4\">\n                    <div class=\"flexible-card\">\n                        <div class=\"flexible-card__content\">\n                            \n                                                            <div class=\"flexible-card__text\">\n                                    <h3 class=\"elementor-post__title\"><span style=\"font-size: 16px\"><a href=\"http:\/\/pointerpro.com\/sign-up-template\/\" target=\"&quot;_blank&quot;\">Sign-Up Template<\/a><\/span><\/h3>                                <\/div>\n                            \n                                                            <div class=\"flexible-card__cta\">\n                                    <a href=\"https:\/\/pointerpro.com\/sign-up-template\/\">\n                                        Read more                                        <i class=\"fas fa-arrow-right\"><\/i>\n                                    <\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n                        <div class=\"col-12 col-md-6 col-lg-4\">\n                    <div class=\"flexible-card\">\n                        <div class=\"flexible-card__content\">\n                            \n                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col-lg-4\">\n                    <div class=\"flexible-card\">\n                        <div class=\"flexible-card__content\">\n                            \n                                                            <div class=\"flexible-card__text\">\n                                    <h3 class=\"elementor-post__title\"><span style=\"font-size: 16px\"><a href=\"http:\/\/pointerpro.com\/it-risk-assessment-template\/\" target=\"&quot;_blank&quot;\">IT Risk Assessment Template<\/a><\/span><\/h3>                                <\/div>\n                            \n                                                            <div class=\"flexible-card__cta\">\n                                    <a href=\"https:\/\/pointerpro.com\/it-risk-assessment-template\/\">\n                                        Read more                                        <i class=\"fas fa-arrow-right\"><\/i>\n                                    <\/a>\n                                <\/div>\n              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                             <i class=\"fas fa-arrow-right\"><\/i>\n                                    <\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n<\/div>\n\n                <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n<!-- end -->\n\n","protected":false},"featured_media":14760,"template":"","topic":[],"class_list":["post-13996","template","type-template","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/pointerpro.com\/wp-json\/wp\/v2\/template\/13996","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pointerpro.com\/wp-json\/wp\/v2\/template"}],"about":[{"href":"https:\/\/pointerpro.com\/wp-json\/wp\/v2\/types\/template"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pointerpro.com\/wp-json\/wp\/v2\/media\/14760"}],"wp:attachment":[{"href":"https:\/\/pointerpro.com\/wp-json\/wp\/v2\/media?parent=13996"}],"wp:term":[{"taxonomy":"topic","embeddable":true,"href":"https:\/\/pointerpro.com\/wp-json\/wp\/v2\/topic?post=13996"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}